Jobs

    Indoor Customer Service Administrator - Singapore - HOUSE OF AMBER NECTAR PTE. LTD.

    HOUSE OF AMBER NECTAR PTE. LTD.
    HOUSE OF AMBER NECTAR PTE. LTD. Singapore

    5 days ago

    Default job background
    Description
    Roles & Responsibilities

    Indoor Customer Service Administrator Duties:

    • Provides information to customers by verifying understanding of request; answering questions; offering assistance.
    • Initiates service by recording requests; forwarding to dispatching.
    • Collects revenue by receiving and recording payments.
    • Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
    • Improves quality results by evaluating processes; recommending changes.
    • Updates job knowledge by participating in educational opportunities.
    • Accomplishes customer service and organization mission by completing related results as needed.
    • Directly responsible for billing and relevant adminsitration for customers, including Invoicing, Credit and Debit Memos.
    • Work closely with the Sales team to assist in Customer management.
    • Other ad-hoc administrative duties.

    Responsibilities

    • Billing and utilisation of internal SAPB1 System for such functions
    • Maintenance of customer information
    • Coordination with Salesteam regarding Customer AR and requests
    • Other adhoc admin billing tasks
    • Customer records management and to initiate all actions for rebates/sponsorship.
    Tell employers what skills you have

    Outlook
    Front Office
    Microsoft Office
    Microsoft Excel
    Administration
    Data Entry
    Spreadsheets
    Administrative Support
    Team Player
    Microsoft Word
    Databases
    Able To Work Independently

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