Jobs

    Customer Service Representative - Singapur, Singapore - People Profilers

    People Profilers
    People Profilers Singapur, Singapore

    1 week ago

    Default job background
    Full time
    Description
    • Location: Kaki Bukti (US MNC)
    • 5 days work week
    • Remuneration: basic up to $4000 + AWS + VB

    Responsibilities:

    • To handle customer care operations and provide support to the Sales team and to ensure and exceed customer satisfaction in the most efficient and cost-effective way for the Singapore Direct and support SEA /ANZ region.
    • Provide excellent customer service by attending to customer orders, requests, and complaints to ensure customer satisfaction and delight.
    • Respond to customers in a professional, prompt, and efficient manner by proactively providing updates and follow-ups through constant communications.
    • Resolve customer issues independently and in an efficient manner.
    • Ensure accurately and efficiently processing of customer orders in Oracle Cloud System including Order Acknowledgment to customers within 24hours.
    • Process purchase orders to suppliers and liaise with forwarder including consolidation shipment till goods receipt.
    • Work with supply chain partners and third-party providers to ensure smooth end to end delivery.
    • Collaborate with the team and internal partners to manage local inventories and deliveries including stock-take.
    • Perform other duties as required.

    Requirements:

    • A level and above
    • Min 3 years of relevant working experience
    • Prior experience in Inventory Management, Supply Chain and Logistics
    • Good interpersonal skills
    • Independent, proactive, positive thinker and fast learner
    • Strong client-facing and communication skills

    All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

    Alternatively, you may wish to email your resume in a detailed Word format to

    We regret that only shortlisted candidates will be notified

    People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

    Tel:

    Consultant in charge: So Boon Shyen, Debbie

    EA Licence Number: 02C4944

    Registration Number: R1111376



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