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Production Support - Singapore - RAPSYS TECHNOLOGIES PTE. LTD.
Description
Roles & ResponsibilitiesRole:Production Support
Location:MBFC
JD:
production support for java application
expecting to have java /openshift/ ci cd /jenkins/ bit bucket/ skills set
•Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team.
•Knowledge of basic Java/Object oriented programming/Microservices/SQL/OpenShift/CI/CD tools (Git hub/Jenkins)/Shell scripting/AWS services is desirable.
•A team player within the Support group and working amicably with other teams in ITT. .
•Able to provide quality service to business users.
•To develop monitoring tools/alerts to create proactive actions (e.g. auto healing/recovery) .
•To provide day-to-day production support for DBS inhouse applications/Murex.
•To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours in case of escalations from our level1 team.
•Able to work shift hours during support duty week and to carry out implementations on weekdays/weekends .
•To develop monitoring tools/alerts to create proactive actions .
•Able to take ownership of issues and follow through to closure.
•To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
•To communicate effectively and work efficiently with a group of people supporting both functional/technical areas.
Troubleshooting
Oracle
Release Management
Root Cause Analysis
Scripting
Unix
SQL
Application Support
Python
ITIL
Team Player
Java
Scheduling
Linux