Jobs

    Product Integration Manager - Singapur, Singapore - Singapore Airlines

    Singapore Airlines
    Singapore Airlines Singapur, Singapore

    Found in: Talent SG C2 - 18 hours ago

    Singapore Airlines background
    Description

    Job Description

    You will be part of a team that manages the product features of the Kris+ customer and merchant apps. The job involves driving the ideation, development and implementation of new product features/enhancements based on Agile Scrum methodology.

    Key Responsibilities

  • Develop Kris+ roadmap and strategy, prioritise product features and delineate dependencies while navigating ambiguity
  • Work with diverse stakeholders (including vendors and consultants, internal stakeholders and external partners) to meet Kris+'s business objectives
  • Overseeing research with our UI/UX designers to understand customer's needs, including competitive landscape analysis/benchmarking and conducting customer satisfaction surveys
  • Multi-tasking in managing product prioritization based on data-driven decisions, writing and grooming user stories, managing UAT and mobile app releases
  • Design and develop use cases in data analytics projects to support the business in revenue generation, and user acquisition and engagement activities
  • Monitor customer feedback for app related issues, and resolve them in a timely manner
  • Ensure the product features function smoothly in the mobile app in production
  • Requirements

  • Degree in any discipline
  • Professional Scrum Product Owner Certification is preferred
  • Recent experience in eCommerce/mobile app product management is preferred, with a keen understanding of current eCommerce trends
  • Experience in data analytics tools is preferred
  • Effective written and verbal communication skills
  • Self-driven, thorough and meticulous
  • Strong interpersonal, planning and organisational skills

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