Application Support Analyst - Singapur, Singapore - Epam

Epam Singapur, Singapore

1 week ago

Description

Description

Are you a tech whiz passionate about streamlining processes? Thrive in a fast-paced environment supporting users and automating tasks with cutting-edge tools? Do you have experience keeping large-scale production systems running smoothly?
Join our team as a Technical Support Analyst

What Youll Do

Provide technical support for business users on a variety of technology issues

Support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions

Continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics

Coordinate with multiple and varied teams to participate in special events such as disaster recovery tests, infrastructure change weekends, Data Centre maintenance and special event days

Ensure supportability and quality are maintained with the introduction of production changes

What You Have

Bachelors degree in computer science, Information Security, or related field

Ideally 3+ years of hands-on experience with support background across multiple operating systems

Working experience of software tools or platforms such as Microsoft Azure, Autosys, BigPanda, and IPcenter

Good knowledge of Windows Server, Linux, scripting (SQL, PowerShell, Python), relational databases (Oracle/Sybase/MSSQL/PostgreSQL)

Ability to solve complex issues, good at problem statement analysis and solution design thinking

Track record of influencing senior IT stakeholders and business partners

Capable of understanding client needs and translating this into products and services

Please note there will not be visa sponsorship for this role

Why EPAM

By choosing EPAM, you're getting a job at

Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters

You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices

We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey

At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us

Life at EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work Certification in and is committed to providing our team with inspiring careers

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards and Silver in the SkillsFuture Employers Awards for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here

How We Hire

Apply and tell us about yourself

Go through some standard interviews: General interview with a recruiter Technical interview with our technology experts Manager interview or Offer interview with a hiring manager

Get ready to join the team

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