- Perform End User Support – Client Management
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Perform follow-up with vendor on replacement of hardware.
- Perform asset management & update asset records.
- Perform user account management (eg. Create password, reset & delete)
- Perform local server administration to facilitate software distribution & patch management service.
- Manage client platform implementation / upgrade project.
- Ensure deliverables meet service level requirement. Propose and implement action plan when required.
- Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
- Submit progress reports.
- Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline
- Preferably with 1 or more years related experience in Technology Administration. Some network knowledge will be an advantage.
- Computer literacy in MS Office
- Proficiency in Technology will be added advantage
- Independent, resourceful, result-oriented individuals with a "can-do" attitude
- Required to perform ICT Equipment Support such as troubleshooting, resolving ICT equipment incidents, setting up equipment.
- Carry out routine and operational scheduled work.
- Conduct annual physical stock takes for ICT equipment.
-
Developer Support Engineer
1 day ago
ScaleInsight K.K. Singapore企業概要 · IDaaSにおける急成長中のグローバルリーダー企業が、Developer Support Engineerを募集しています。 · カスタマーアイデンティティSaaSソリューションの複雑なサポートサービスを提供する、テクニカルサポート経験者を募集しています。リージョナルサポートリードのもと、お客様と密接に連携し、ブレークフィックスサポート、運用保守、サポートサービスを提供します。このポジションは、当社とグローバルなお客様との長期的な関係に不可欠なものであり、起業家マインドをお持ちで速いペースで進む環境の中で働く情熱とエネルギーをお持ちの方の募 ...
-
Support Engineer
2 weeks ago
ADOMITA TECHNOLOGIES PTE. LTD. SingaporeDetailed JD: · Mandotory Skills - AS/400 · Desired Skills - GMI · Domain - Banking ...
-
IT Support Support Engineer
3 weeks ago
HRLINKED ASIA SEARCH & CONSULTANCY PTE. LTD. SingaporeIT Support Engineer · Role · - Provide all levels of End User support · - Effectively interfaces with executive-level staff and\or their administrative teams to understand the issues they are experiencing, and perform diagnostic procedures to isolate and resolve the issues. · - M ...
-
Engineering Support Engineer
2 weeks ago
HAN YA RECRUIT PTE. LTD. Singapore**Responsibilities** · - Responsible for attending the customer complaints and develop resolution · - Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers ...
-
IT Support Engineer
1 week ago
TAKNET SYSTEMS PTE LTD SingaporeThe primary responsibility of the IT Support Engineer is to build and provide support for server, workstations and storage equipment. This position works extensively in the server environment. The position requires self-initiative as well as technical expertise. · The IT Support ...
-
IT Support Engineer
3 weeks ago
Volt SingaporeLocation: · - Singapore- Job Type: · - Permanent- Salary: · - S$3000 - S$4000 per month- Reference: · - BBBH10567_ Contact: · - Jeanette Yeo- IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| · **IT Support Engineer - 2 years Contract ...
-
IT Support Engineer
2 weeks ago
Volt SingaporeLocation: · - Singapore- Job Type: · - Permanent- Salary: · - S$3000 - S$4000 per month- Reference: · - BBBH10567_ Contact: · - Jeanette Yeo- IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| · **IT Support Engineer - 2 years Contract ...
-
IT Support Engineer
3 weeks ago
HEMMERSBACH SINGAPORE PTE. LTD. SingaporeYou will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects. · As IT Support Engineer, you will be providing 2nd line onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with buil ...
-
IT Engineer(IT Support)
2 weeks ago
Jobs In Recruitment Consultancy Pte Ltd Singapore【Job Description】 · As IT system operational engineer support of one of Chinese e-commerce companies global business systems Ecommerce. · - Investigate and diagnose relevant system problems and resolve it independently. · - Coordinate engineers across different teams to offer the ...
-
IT Support Engineer
2 weeks ago
RECRUITPEDIA PTE. LTD. Singapore**Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East - easily acce ...
-
IT Support Engineer
1 week ago
Cycle & Carriage Singapore**General information**: · - Name · - IT Support Engineer (1-Year Contract) · - Ref # · - 689 · - Date · - Wednesday, January 31, 2024 · - Department · - Digital & Technology · - **Description & Requirements**: · - Job Description · - Joining C&C is a distinctive opportunity to d ...
-
IT Support Engineer
2 weeks ago
Glints Pte Ltd SingaporeWe are looking for a IT Support Engineer. The company is a company that provides software solutions. For this position, you will report to Project Manager. · As an IT Support Engineer, you will: · - Provide technical support to clients and colleagues through answering incoming ca ...
-
Support Engineer
1 week ago
Tyk Technologies Singapore**Who are Tyk, and what do we do?**: · The Tyk API Management platform is helping to drive the connected world and power new products and services. We're changing the way that organisations connect any number of their systems and services. Whether internal, external, public or hi ...
-
Support Engineer
2 weeks ago
MARKETING M&E 2000 PTE. LTD. Singapore**Responsibilities**: · - Engaged in sizing, calculation, design layout, quantities and estimation based on drawings. · - Provide technical support to Sales team. · - Preparation of quotation and technical proposal. · - Prepare drawings and other technical submittals. · - Attend ...
-
IT Support Engineer
3 weeks ago
KSC CONSULTANTS PTE. LTD. Singapore**Responsibilities** · - Taking ownership of customer issues reported and seeing problems through to resolution. Ensuring IT Tickets are properly logged and classified in the ticketing system and attended in accordance with the SLA. · - Following standard procedures for proper es ...
-
IT Support Engineer
3 weeks ago
SYSNET SYSTEM AND SOLUTIONS PTE. LTD. Singapore**Responsibilities and Duties**: · - Attend to user to solve reported IT issues. · - Basic wire/wireless Networking, NetworkPrinter installation/ File Server. · - Network Mapping & Basic knowledge on Cloud · - Windows Server AD implementation, Configuration and Support. · - Setti ...
-
IT Support Engineer
2 weeks ago
BIZCARE PERSONNEL SERVICES Singapore**IT Associate Engineer (End User Support)** · **Salary: $3000-$3800** · **Working hours: 9am-6pm (Mon-Fri)** · Responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organis ...
-
Support Engineer
3 weeks ago
UBS SingaporeSingapore · - Information Technology (IT) · - Group Functions · **Job Reference #** · BR · **City** · - Singapore · **Job Type** · - Full Time · **Your role** · - SRE is not a foreign word to you? Eliminating toil is your passion? You have a proven ability to solve complex issues ...
-
IT Support Engineer
2 weeks ago
Wanco Manpower Pte Ltd SingaporeOur client is one of the world's largest manufacturers of hyperpure silicon wafers and partner to many leading semiconductor companies. The company operates production sites in Asia, Europe and the USA. · Location: Tampines · Permanent role · Job Responsibilities: · - Provide 24/ ...
-
IT Support Engineer
1 week ago
Volt SingaporeLocation: · - Singapore- Job Type: · - Permanent- Salary: · - S$3000 - S$4000 per month- Reference: · - BBBH10567_ Contact: · - Jeanette Yeo- IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| · **IT Support Engineer - 2 years Contract ...
IT Support Engineer - Singapur, Singapore - NCS
Description
Job DescriptionThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.