L3 Support Engineer - Singapore - DATA CONNECT TECHNOLOGIES PTE. LTD.

DATA CONNECT TECHNOLOGIES PTE. LTD. Singapore

1 day ago

Description

Roles & Responsibilities

The role of L3 Senior System Engineer is to work onsite supported by a team of off-site engineers to implement and support the VMWare infrastructure and services in accordance with Service Levels.

Provide the technical knowledge and skills to support the maintenance of the equipment and the Network Operating System (NOS)
Deep, in-depth knowledge of VMWare, citrix administration, MS Windows technologies, AD, clustering, and MS NLB (Network Load Balancing) especially troubleshooting.
Working knowledge of Microsoft M365
Provide long-term process/service improvement measures and plans.
Regular 8x5 support but may be required to be on standby for 24x7x365 support when necessary. Expected to work during off-peak hours for system activities.
Experienced with reporting and interfacing with senior and middle management.
Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements.
Identify, research, and resolve technical problems.
Experienced in other technologies such as database administration, storage, backup, web, MS Azure, AWS, Google Cloud and middleware will be advantageous.

The ideal candidate should possess:

Degree Computer Information Systems or related field.
Minimum 6-8 years of experience in MS Windows infrastructure management
Excellent Windows Server Administration ability Certified MCSA for Windows Server or MS IIS Administration
Possess ITIL v3 Foundation Certification, VMWare VCP Certification or Training
Ability to prioritize effectively and work with a sense of urgency.
Excellent troubleshooting skills and experienced and skilled in Windows scripting
Independent with good time management

Tell employers what skills you have

Troubleshooting
VMware Infrastructure
Azure
VMware
Middle Management
VCP
Windows Scripting
Windows Server Administration
Network Load Balancing
MCSA
Windows Server
Windows
Google Cloud
ITIL

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