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Production Support Engineer - Singapore - PERSOLKELLY SINGAPORE PTE. LTD.
Description
Roles & ResponsibilitiesAbout the Client
Our client is a bank
Responsibilities
· Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.
· Prioritize defects and plan for production release based on defect criticality or align with the quarterly release
· Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.
· Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.
· Follow up on defect closure and meet defect closure KPI
· Share production defect support learning with QA team and development team to improve application quality and minimize future defects
· Perform annual Disaster Recovery (DR) exercise for supported applications
Skills/Requirement
· Strong working experience with Java, Spring Boot and API (Microservices)
· Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks
· 5 or more years' in troubleshooting and fixing issues across different technologies/platform
· Strong troubleshooting and problem-solving skills
· Experience with FIS OPF (Open Payment Framework) product is necessary
· Experience with payment domain and SWIFT message will be a big plus
· Experience tuning Kafka components for varying traffic and performance requirements
Interested candidates, who wish to apply for the above position, please send in your resume to
We regret to inform that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R ABDUL RAHMAN ANSARI RAJA)
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Tell employers what skills you haveUAT
Troubleshooting
Remediation
Customer Support
Root Cause Analysis
Unix
Microservices
Tuning
Spring Boot
ITIL
Java
API
Bridge
Disaster Recovery
Databases
Mapping