- Manage daily operational activities.
- Manage cost recovery.
- Manage customer feedback/complaints and service recovery.
- Manage all matters relating to vehicle maintenance, repairs, breakdown, accidents and claim settlement.
- Manager operation and maintenance of GBCR vehicle fleet.
- Manage LTA compliance and reporting.
- Manage new rental and projects.
- Develops and implements preventative maintenance programs.
- Manage repair and maintenance budgets.
- Vendor management and relationship.
- Resolve escalated issues arising from operations and requiring coordination with other departments.
- Fleet planning, utilisation and vehicle movement.
- Manage staff welfare, discipline, work performance and HR matters.
- To take lead of all matters within the department and company.
- Perform ad hoc duties as assigned by supervisors.
- More than 1 year Class 3 driving license
- Proficient in MS Office
- LTA Compliance and Accident claims knowledge
- Independent, resourceful and possess a high level of personal drive and commitment in work, responsible, positive with a can-do attitude
- Able to lead, team-player and able to work well under pressure (able to handle staff and customer issues calmly and professionally)
- Min GCE O Level/ Diploma
- At least 2 years of relevant experience
- Must be contactable by means of handphone at any time including weekend and PH
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Customer Care Officer
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JJ CONSULTING SERVICES SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).Customer Care Officer (Shift hours/ Location Raffles Place)Job Responsibilities · - Interacts with customers through phone to provide effective ...
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Customer Care Officer
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TELE-CENTRE SERVICES PTE LTD SingaporeWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with u ...
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Customer Care Officer
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9 KOI MARKETING PTE LTD SingaporeJob Title · Customer Care Officer (Basic salary + Incentive + Comm) · Occupation · CUSTOMER CARE OFFICER · **Job Description & Requirements**: · novita is looking for a sincere individual to join us as a **Customer Care Officer **who can communicate effectively with people from a ...
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Customer Care Representative
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National Environment Agency Singapore**What the role is** · - As a Customer Care Consultant, you will be responsible to carry out the full spectrum of customer service duties. · **What you will be working on** · - You will get to meet people from all walks of life and be part of a dynamic team in handling walk-in cu ...
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Customer Care Officer
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WORKSTONE PTE. LTD. Singapore**Responsibilities**: · - Customer Service Hotline Operation including answer enquiries and complaint handling · - Update Customer Records in the system including create service order and notes · - Pitch ideas for improving Customer Care · - Follow up with other sections for smoo ...
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Customer Care Officer
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Singtel Singapore**Customer Care Officer (SME Business Hotline) #xpand**: · **Date**:15-Feb-2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · We are searching for passionate team players to join us as a Contact Centre Business SME Rep who can help to deliver an amazing and d ...
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Customer Care Officer
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JJ CONSULTING SERVICES SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers to join their Customer Service teams. · **Customer Care Officer (Location: Ang Mo Kio/ Non Shift) · **Summary · Interacts with customers through phone to provide effective service ...
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Customer Care Executive
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Customer Care Officer
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Customer Care Officer
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Customer Care Officer
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JJ Consulting Services SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers. · Customer Care Officer (Office Hours) · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to customers either by teleph ...
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Customer Care Specialist
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Customer Care Manager
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Customer Care Specialist
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RECRUITPEDIA PTE. LTD. Singapore**Our client is leading player in automotive servicing industry. Due to business needs, they are now recruiting a Customer Care Specialist to be part of their Service Team for ongoing transformation projects. They are located in the West - easily accessible. · **Duties of Custome ...
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Customer Care Representative
1 week ago
PerkinElmer SingaporeImagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At PerkinEl ...
Assistant Manager, Customer Care - Singapore - GOLDBELL CAR RENTAL PTE. LTD.
1 week ago
Description
Roles & ResponsibilitiesRemuneration: Basic + Transport Allowance + HP Allowance
Eligible for June bonus & December bonus
Work Location: 10 Raeburn Park, #02-01, Singapore
(Nearest Carpark: 108 Spottiswoode Carpark (HDB))
Working Hours: Monday to Friday: 08:30 AM - 05:30 PM
Saturdays (Alternate): 08:30 AM - 12:30 PM
Sundays: Rest
Flexi Dollars: $1,000
Annual Leave: 18 days
Requirements
Microsoft PowerPoint
Budgets
Microsoft Office
Microsoft Excel
Work Well Under Pressure
Customer Care
Service Recovery
MS Office
Vendor Management
Compliance
Driving License
Pressure
Class 3 Driving License
Customer Satisfaction
Vehicle Maintenance
Customer Service