- Assist residents with check-in and check-out procedures
- Make and confirm reservations
- Respond to all queries through walk-ins, emails, calls and assist with requests.
- Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
- Verify revenue from all sources and follow up on any discrepancies in reports
- Account for all financial transactions at the front desk accurately during your shift
- Handle end-of-day bookkeeping, auditing and account reconciliation
- Handle and record residents' complaints, feedback and perform the appropriate service recovery.
- Perform end-of-day procedures and produce daily reports
- Perform related tasks as assigned
- At least 2 years of relevant work experience preferably in the hospitality industry
- Attained at least a Higher NITEC or NITEC in Hospitality, Hotel Management, or an equivalent qualification
- Serviced-oriented, attentive to details and observant
- Knowledge of night audit processes
- Passion in learning a variety of tasks
- Willingness to perform permanent night shifts
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Agent-Guest Services-Lead
Found in: Talent SG C2 - 4 days ago
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Agent-Guest Services-Lead
Found in: Talent SG C2 - 4 days ago
W Hotels Singapur, Singapore Full timeType de Poste · Non-Management · Organiser et coordonner les procédures de pré-enregistrement/d'enregistrement des arrivées. Proposer une chambre/un hébergement aux clients qui n'ont pas réservé. Anticiper les cas où l'hôtel est complet, identifier le nombre de chambres manquant ...
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Guest Service
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AM RECRUITMENT PTE. LTD. SingaporeRoles & Responsibilities · Our esteemed client, a luxury lifestyle hotel, is currently seeking dynamic individuals to join their Food and Beverage (F&B) team. We have openings for the following positions: · 1. Waiter/ Waitress/ Captain - salary up to $2,700 · Provide friendly, co ...
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Guest Service
Found in: Talent SG C2 - 5 days ago
Ascott International Management Pte Ltd Singapur, Singapore Full timeJob Description · You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents' satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assi ...
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Found in: Talent SG 2A C2 - 17 hours ago
PARADOX CLARKE QUAY PTE. LTD. SingaporeRoles & Responsibilities · The main responsibilities and tasks of this position are as listed below, but not limited to these: · In charge of the Front Desk operation for the entire shift and ensure all task on the same shift are to be completed on time and follow the quality sta ...
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Guest Services Executive
Found in: Talent SG 2A C2 - 3 days ago
GOODWOOD PARK HOTEL PRIVATE LIMITED SingaporeRoles & Responsibilities · DUTIES AND RESPONSIBILITIES · Maintains the efficiency of the Guest Services/Information, Bell Service, Doorman. · Checks on grooming standard of all Bell staff when they are on duty. · Ensures that all guests approaching the Guest Services Desk are att ...
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Guest Service Executive
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Guest Service Officer
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Guest Service Executive
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Guest Service Officer
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Guest Services Officer
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WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD. SingaporeRoles & Responsibilities · Job Description & Requirements · Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in. · Assist in the loading and unloading of guests' luggage (upon gue ...
Executive, Guest Service - Singapore - ASCOTT INTERNATIONAL MANAGEMENT PTE LTD
Description
Roles & ResponsibilitiesNight Auditor
You will support the daily guest service operations and ensure that the accounting operations in our Serviced Residence run smoothly at night. You will also create a pleasant and lasting atmosphere that enables residents' satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.
Responsibilities
You will:
Job Requirements
You have:
Coaching
Front Office
Restaurants
Quality Assurance
Housekeeping
Interpersonal Skills
VIP
Hospitality Industry
Opera
Bookkeeping
Team Player
Customer Service
Hotel Management
Directing
Safety Training
Hospitality