Unified Communication Support Engineer - Singapore - CGS INTERNATIONAL SECURITIES SINGAPORE PTE. LTD.

CGS INTERNATIONAL SECURITIES SINGAPORE PTE. LTD. Singapore

4 days ago

Description

Roles & Responsibilities

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilites

· Monitor and optimize Office 365 and other communication solutions such as SMTP gateway, MDM platform to ensure they are running efficiently and cost-effectively.

· Define and maintain architecture artefacts standards.

· Develop and maintain O365 and relevant solution architecture documentation.

· Work with developers to implement low code platforms to simplify the development of cloud-based applications.

· Implement IaC (Infrastructure as Code) to automate the deployment and management of cloud resources.

· Work with vendors to implement change request and troubleshooting any reported/identified issues.

· Ability to self-manage projects and provide timely update on progress.

· Understand latest cloud/security threats and issues and mitigation solutions.

· Work on any other responsibilities/tasks as assigned by the management.

Job Requirement

· Diploma in Information Technology, or a similar field.

· Relevant certifications such as Microsoft 365 Certified Administrator, ITIL v4 are beneficial.

· Comprehensive understanding and administration of Office 365 platform including Entra, SharePoint, Exchange, Teams.

· Comprehensive understanding and knowledge of Active Directory, LDAP and SAML SSO authentication setup

· Comprehensive understanding and usage of PowerShell scripts

· Knowledge and administration of MDM software such as Intune/MobileIron

· Comprehensive understanding and knowledge of backup and recovery procedure and processes

· Comprehensive understanding and knowledge of SMTP / SMS gateway

· 2-4 years of established experience in a O365 administrator role or equivalent.

· Experience with MDM software like Intune or MobileIron.

· Experience with ITSM tools like ServiceNOW or Jira.

· At least 2 years of experience in managing O365

Tell employers what skills you have

Troubleshooting
Analytical Skills
Azure
Active Directory
High Availability
DHCP
Telephony
SharePoint
Vendor Management
JIRA
Solution Architecture
Application Support
Hardening
Capital
Authentication
ITIL
ServiceNow
Java
DNS

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