- Coordinate and schedule service appointments for HVAC systems in the North region.
- Receive and handle service requests and inquiries from customers.
- Assign service technicians to job sites and ensure timely arrival.
- Monitor and track service jobs to ensure completion within agreed timelines.
- Communicate with customers regarding service status and updates.
- Maintain accurate records of service activities, including work orders and service reports.
- Assist in managing inventory and ordering of service parts and supplies.
- Collaborate with internal teams to resolve service issues and ensure customer satisfaction.
- Provide administrative support to the service team as needed.
- Diploma/Degree in Business Administration or related field.
- Prior experience in service coordination or administrative support role, preferably in the HVAC industry.
- Knowledge of HVAC systems and terminology is a plus.
- Strong organizational and multitasking skills.
- Excellent communication and customer service skills.
- Attention to detail and ability to work in a fast-paced environment.
- Proficiency in Microsoft Office applications.
- Ability to work independently and collaborate with cross-functional teams.
- Willingness to work in the North region.
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Service Coordinator - Singapur, Singapore - Talent Trader Group
Description
Responsibilities:
Requirements
Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.
EA License No: 13C6305
Reg. No.: R1874608
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