- Provide 24/7 support of customers promoting timely resolution of issues by communicating through the appropriate IT systems and internal channels.
- Develop a close working relationship with the customer at all levels to facilitate communication of key business messages to the customer and collection of customer data.
- Identify potential issues with our products and services to enable them to be proactively managed and improved.
- Provide customer business forecast inputs, fleet plans and shop visit plans/workscope.
- Identify potential product and service sales opportunities for Rolls-Royce within the airline's business.
- Provide support of new product introduction and in preparing customer readiness for the receipt of products.
- Educated to degree level in a relevant discipline (or equivalent) – considered an integral asset.
- Technical and/or services background and ideally experience of working with gas turbines, their operation and functionality, plus familiarity with airline operator's line maintenance practices and regulations.
- Knowledge of the civil aviation industry and a good understanding of Rolls-Royce products and service contracts.
- Experience of working in a customer facing environment.
- High degree of self-motivation, flexibility, initiative, communication skills and commitment to deliver.
-
Customer Service Representative
1 week ago
Safran Singapore**Description du poste**: · - Process customer Purchase orders promptly and accurately, including EDI, entry, follow up. · - Handling and resolving customers complaints · - Process customer Purchase orders and Request For Quotes promptly and accurately, including EDI, entry, foll ...
-
Customer Service Representative
5 days ago
Safran Singapore**Description du poste**: · - Issue quotations, acknowledge customer purchase orders and send invoices · - Ensure customers' orders are processed promptly and accurately · - Ensure coordination on stock readiness, availability and delivery schedules · - Respond customer queries a ...
-
Senior Customer Service Representative
1 day ago
Safran Singapore**Description du poste**: · a) Responsible for customer support and service for purpose of sales related matters to meet the sales target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders. · b) Secur ...
-
Representative Services
1 week ago
Sonova SingaporeWho we are · You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our i ...
-
Customer Service Representative
1 week ago
PRIZE STATION Singapore**Working Days**: · **4 days per week ($1600 / Month) + ($200 Incentive) = $1800** · **5 days per week ($1800 / Month)+($300 Incentive)= $2100** · **6 days per week ($2150 / Month)+($400 Incentive)= $2550** · Working Hours: 1pm - 10pm / 11am - 8pm ( 1 Hour of break time ) · **Cus ...
-
Representative, Client Service
1 week ago
THE BANK OF NEW YORK MELLON SingaporeWe're seeking a future team member for the role of Client Service Representative to join our Corporate Trust · - Global Client Service team. This role is located in Singapore - Hybrid. · In this role, you'll make an impact in the following ways: · - Provides quality support to cl ...
-
Customer Service Representative
1 week ago
SABIC - Saudi Basic Industries Corp. SingaporeJOB TITLE**: CUSTOMER SERVICE REPRESENTATIVE** · ORG UNIT NAME**: FULFILLMENT & MARKETING** · LOCATION**:SINGAPORE** · **JOB PURPOSE** · - Build and manage strong customer relation, understand Commercial / Distributors processes and activities and provide value added service as n ...
-
Customer Service Representative
1 day ago
8M MANAGEMENT SERVICES PTE. LTD. Singapore**Job Highlights**: · - Attractive Medical & Dental Benefits · - Friendly Working Environment · - Uniform provided with Laundry Allowance · - AWS & Variable Bonus · - Opportunities for career progression · **Job Description**: · **The role of Front Office Agent ( Customer Service ...
-
Customer Service Representative
3 days ago
Cummins Inc. Singapore**Customer Service Representative - Parts** · **Description** · **Customer Service representative - Parts** · Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today's most i ...
-
Customer Service Representative
1 week ago
halcyonknights Singapore**About the company**: · My client is a rapidly expanding start-up with a goal to transform the working experience for those who are not bound to desks. Considering the existence of over 2.7 billion deskless workers worldwide, the opportunities and challenges for growth are bound ...
-
Financial Services Representative
1 week ago
CAREER CONNECT CONSULTANCY SingaporeSeeking client advisers/relationship managers for financial adviser representative roles. · - He/she seeks a high degree of independence and flexibility yet enjoys being part of a team within an organisational structure. · - Previous experience in privilege or private banking is ...
-
Customer Service Representative
1 day ago
ENI SingaporeOPEN DATE-CLOSING DATE: 15/06/2023-15/07/2023 · Pacific Asia-Singapore-SINGAPORE-SG-SINGAPORE ORCHARD RD. · PROFESSIONAL FAMILY: SALES OPERATIONS · Home National | Expert | Residential · **IRC CUSTOMER SERVICE REPRESENTATIVE** · At **Eni**, we are looking for a **Customer Service ...
-
Customer Service Representative
1 week ago
BRIGLLENT HUMAN RESOURCES PTE. LTD. SingaporeCompany: Our client is a multinational corporation specializing in port services within the Southeast Asia region. · **_Job Description: _** · The Customer Service Representative will play a vital role in ensuring seamless customer experiences and resolving technical issues withi ...
-
Customer Service Representative
5 days ago
CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. SingaporeOur Client, in the **FMCG Industry **located in the **West **has opening for **Customer Service Representative · **Responsibilities**: · - To process customers' sales orders (daily) · - Daily tracking & monitoring of customers' orders · - Handle credit note and to update in the s ...
-
Customer Service Representative
3 days ago
Employment Hero Singapore**Customer Service Representative (Singapore)** · Established in 2020, Qualified Group is focused on helping companies effectively communicate, build relationships and create exceptional experiences for their customers. At Qualified Group, we are a 100% distributed workforce and ...
-
Customer Service Representative
5 days ago
ZENITH INFOTECH (S) PTE LTD. Singapore Full timeCustomer Service Representative (Full Time) · This is a 12 months contract assigned to our client · Work Location: Commonwealth MRT · Salary Range : $2,300-$27,00 · Shifting 24 x 7 · 1. Shift time - 8am-8pm · 2. 44 hours per week (5.5 days of work) · 3. Monday - Sunday (including ...
-
Representative, Customer Service
1 day ago
CommScope SingaporeIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do. · The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and in-depth knowledge o ...
-
Client Service Representative
1 week ago
Rakuten Asia Pte Ltd SingaporeRakuten Trade Singapore is looking for a dedicated group of Client Service Representatives to enrich clients' end-to-end client experience. · **Responsibilities**: · - Build long-term client relationships through responsive and superior high-touch service while we leverage and en ...
-
Client Service Representative
1 day ago
FARMZ PTE. LTD. SingaporeFarmz Asia is on an ambitious mission to feed 1 million children with the right and most nutritious food. · We are a premier Food and Nutrition School made up of highly qualified doctors, dietitian, nutritionists and chefs that teach people how to reverse the aging process, preve ...
-
Customer Service Representative
3 days ago
ENDURING VISION CAPITAL PTE. LTD. SingaporeOverview: · As a Customer Service Representative for our esteemed venture capital group, you will play a pivotal role in delivering exceptional service to our investors, entrepreneurs, and stakeholders. You will be at the forefront of managing inquiries, providing information, an ...
Service Representative - Singapore - ROLLS-ROYCE SINGAPORE PTE. LTD.
2 days ago
Description
Roles & ResponsibilitiesAt Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer and more competitive power.
We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we're putting our customers at the forefront of the aviation industry – and we keep them there. Our product portfolio powers more than 35 types of commercial aircraft, and with over 13,000 engines in-service around the world; we're keeping the world flying.
Key Accountabilities:
Qualifications:
We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.
Pioneer the performance of the future. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.
Beyond tomorrow
We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.
So that you can be your best at work and home, we'll consider flexible working arrangements for everyone, in any role.
Rolls-Royce follows a merit-based employee recruitment process and does not charge/accept any payment/security deposit from candidates during the recruitment process. Candidates seeking employment with Rolls-Royce should be cautious of potentially fraudulent communications and offers from individuals and agencies purporting to be from, or acting on behalf of, Rolls-Royce.
Please refer to the Career section on the Rolls-Royce website to verify employment offers or vacancies. Rolls-Royce shall not be liable for any loss, damage or consequences that may arise from any communication or offer of employment not directly made by Rolls-Royce.
Rolls-Royce reserves the right to take legal action against any individuals or agencies acting on behalf of Rolls-Royce without authorisation.
Tell employers what skills you haveAerospace Engineering
Sales
Microsoft Office
Aviation
Innovation
Collaboration
Electro-mechanical
Aerospace
Civil Aviation
Mechanical
Mechanical Analysis
Training
Customer Service
