Jobs

    Telephone Operator/Call Center - Singapore - THOMSON MEDICAL PTE. LTD.

    THOMSON MEDICAL PTE. LTD.
    THOMSON MEDICAL PTE. LTD. Singapore

    Found in: Talent SG 2A C2 - 5 days ago

    Default job background
    Description
    Roles & Responsibilities

    Responsibility

    Responsible to handle all inbound and outbound calls.

    Job Description

    • To deliver one-stop customer service via phone in a consistent and professional manner by embracing our core values
    • Logging of service requests, complaints and enquiries
    • Ensure follow up and fulfill promises made to our customers
    • Ensure all referrals are keyed in a timely manner and monitor for closures

    Job Requirement

    • Pleasant personality and service oriented
    • Good interpersonal, communication and leadership skills
    • Team player
    • 6 days work week including weekends and Public Holidays
    • Working hours:

    Shift 1 : 07:00am to 14:30pm ; or

    Shift 2: 14:00 am to 21:30pm

    Tell employers what skills you have

    Security Clearance
    Communication
    Referrals
    Microsoft Excel
    Active Team Player
    Telephone Manner
    digital telephone
    Interpersonal Skills
    telephone enquires
    Telephone Reception
    Answering Telephones
    Logging
    Friendly Personality
    Telephone Skills
    Team Player
    Microsoft Word
    Customer Service
    Telephone Access
    English Language Skills
    Telephone Triage

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