Jobs

    Operations Analyst And Service Support - Singapur, Singapore - Nityo Infotech

    Nityo Infotech
    Nityo Infotech Singapur, Singapore

    8 hours ago

    Default job background
    Description
    Key Responsibilities Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access Work closely with hiring/line managers to manage the on boarding and off boarding of staff Responsible for coordinating, review and management of audit, risk and compliance tasks in Service Recovery and TCOE, eg. ASDS, KRCSA, Internal and External audit requests Support continuous review and improvement of Audit/Compliance and the On/Off-boarding process for greater effectiveness and efficiency. Other improvements and automation initiatives to improve existing process and functions. BCM and Covid19 Management and reporting PPM management and reporting Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function. Support other Operational resources managing Reporting & Analytics deliverables. Manage and support floor logistics such as stationery, documentation destruction, sorting of mail, courier servicesand approvals for division head. Maintain seating plans for SR and TCOE occupied floors. End to End management of Resource Details, Numbers, Budgets and Allocations for Perm, temp and Vendor resources across SR/TCOE Departments Ensure process documents are organized, updated and maintained on SR folders Support with transformation initiatives when required.  Support employee engagement initiatives, eg. training and special projects/assignmentsKey Requirements (Must Have) Proficient in Microsoft Excel with VLOOKUP and running macrosPage 2 of 2## RESTRICTED ## About 3 - 5 years of core experience in operations work, preferably in the area of Banking and Finance. Familiarity with vendor and invoice management processes Proficient in using PowerPoint for creating presentations and reports Independent, proactive and self-starter with excellent interpersonal and communication skills. Strong analytical and good problem solving skills. Ability to work in a fast-paced and team-oriented environment. Strong written and oral communication skills Organized, methodical and detailed Able to multitask and handle multiple priorities Able to work independently and in a team Dedicated and hardworking with high degree of accountability and integrity Good follow up in tracking updates from various parties for closure on a week to week basis.  Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.  Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.  Responsible and takes pride in meeting deadlines. Desired Skills: (Good to have) Experience working on SharePoint Page Design and SharePoint Workflow creation Experience creating reports using data dumps/extracts from SharePoint Previous work experience in on boarding and off boarding Previous work experience in audit, risk and compliance work.

    Experience Required

    3 - 5 Years

    Industry Type

    IT

    Employment Type

    Contract

    Location

    Singapore

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