Jobs

    Call Centre Agent - Singapore - BGC Group Pte Ltd

    BGC Group Pte Ltd
    BGC Group Pte Ltd Singapore

    2 weeks ago

    BGC Group Pte Ltd background
    Full time
    Description

    Job Description (JD)

    • Deliver excellent customer service to callers by understanding caller's needs
    • Provide timely, accurate and appropriate information and assistance to address caller's enquiries
    • Book or reschedule appointments based on caller's request
    • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
    • Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

    Specific Requirements

    · Minimum Diploma in any discipline. (Fresh graduates are welcomed)

    · Preferably 1 to 2 years' experience in healthcare industry, contact centre environment and/or service related industry

    · Able to communicate fluently in English and Mother Tongue

    · Able to read and write fluently in English

    · Pleasant and cheerful personality with good interpersonal skills

    · Able to adapt to fast pace working environment

    · Computer literate and good typing skills

    · Able to multi-task and work under a stressful environment

    · Willing to work on rotating shifts, including PHs and weekend

    Working Location: Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

    Will be deployed to 3 different sites and candidate will not be able to pick their locations


  • Snaphunt Pte Ltd

    Call Centre Agent

    5 days ago


    Snaphunt Pte Ltd Singapore

    Company · Snaphunt Pte Ltd · Designation · Call Centre Agent · Date Listed · 21 Jul 2023 · Job Type · Entry Level / Junior Executive · - Full/PermFree/Proj · Job Period · Immediate Start - Flexible End · Profession · Sales / Retail · Industry · Consultancy · Location Name · Singa ...

  • JOB ALPHA ASSOCIATES

    Call Centre Agent

    1 week ago


    JOB ALPHA ASSOCIATES Singapore

    **Client**:MNC · **Location**:AMK Area · **Remuneration**: Based on Qualification, Experience & Capability · 5 days work week / No shift · ** 4 Months Short Term Contract (Subject to renewal) · **RESPONSIBILITIES** · - Possess call centre / customer service / hospitality experien ...

  • TLL BUSINESS MANAGEMENT SERVICES PTE. LTD.

    Call Centre Agent

    1 week ago


    TLL BUSINESS MANAGEMENT SERVICES PTE. LTD. Singapore

    In this role as a Call Centre Agent, you will assist the Call Centre Manager and Team Leads to achieve the desired service levels and quality targets. This includes the delivery of excellent customer experience and professional handling of all incoming customers' enquiries across ...

  • CONNECT CENTRE PTE. LTD.

    Call Centre Agent

    1 week ago


    CONNECT CENTRE PTE. LTD. Singapore

    **Responsibilities**: · - Handle customer service hotline and provide first level of support · - Provide quality customer service to customers over the phone · - Listen, probe and question in order to clarify and understand customer needs · - Any other ad-hoc tasks assigned · **R ...

  • ZENITH INFOTECH (S) PTE LTD.

    Call Centre Agent

    1 day ago


    ZENITH INFOTECH (S) PTE LTD. Singapore

    2. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. · 3. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. ...

  • Certis Human Resource Services

    Call Centre Agent

    1 day ago


    Certis Human Resource Services Singapore

    **Full-time** · **Call** · **Center** · **Agent** · Locations (assigned based on requirements): · 1. Near Jurong East MRT · 2. Near Chua Chu Kang MRT · Working hours: Mondays to Sundays, 0830 to days' work week) · **Responsibilities**: · - Attending to enquiries over the phone · ...


  • DHL Singapore

    **About us**: · At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, an ...

  • PINNACLE CREDIT SERVICES PTE. LTD.

    Call Centre Agent

    3 days ago


    PINNACLE CREDIT SERVICES PTE. LTD. Singapore

    **Responsibilities**: · - To follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial clients · - Arrange and negotiate payment plans with customers · - Perfor ...

  • HAI LECK ENGINEERING (PRIVATE) LIMITED

    Call Centre Agent

    4 days ago


    HAI LECK ENGINEERING (PRIVATE) LIMITED Singapore

    We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with ...

  • PINNACLE CREDIT SERVICES PTE. LTD.

    Call Centre Agent

    5 days ago


    PINNACLE CREDIT SERVICES PTE. LTD. Singapore

    **RESPONSIBILITIES**: · Collection of over-due accounts via phone calls Reminder call to customer for payment and follow-up on over-due accounts Perform administrative duties, payment arrangements and accounts monitoring Update and maintain the credit collection system Any other ...

  • TALENT MARKETPLACE PTE. LTD.

    Call Centre Agent

    7 hours ago


    TALENT MARKETPLACE PTE. LTD. Singapore

    **Job Discription**: · - Call to remind customers of over-due accounts on behalf of our clients from the Major Banks, Major Telcos and Commercial Clients · - Arrange payment and follow-up on the over-due account · - Update and maintain the credit collection system · Any other ad- ...

  • DHL

    Call Centre Agent

    1 day ago


    DHL Singapore

    At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we sh ...

  • PINNACLE CREDIT SERVICES PTE. LTD.

    Call Centre Agent

    1 week ago


    PINNACLE CREDIT SERVICES PTE. LTD. Singapore

    **RESPONSIBILITIES**: · - Collection of over-due accounts via phone calls · - Reminder call to customer for payment and follow-up on over-due accounts · - Perform administrative duties, payment arrangements and accounts monitoring · - Update and maintain the credit collection sys ...

  • CONNECT CENTRE PTE. LTD.

    Call Centre Agent

    1 week ago


    CONNECT CENTRE PTE. LTD. Singapore

    **Responsibilities**: · - Handle customer service hotline and provide first level of support · - Provide quality customer service to customers over the phone. · - Listen, probe and question in order to clarify and understand customer needs · - Any other ad-hoc tasks assigned · ** ...

  • ZENITH INFOTECH (S) PTE LTD.

    Call Centre Agent

    1 week ago


    ZENITH INFOTECH (S) PTE LTD. Singapore

    1. Provide support for resolution of customer problems, incidents, issues, requests and queries · 2. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. · 3. Ensure proper documentation, notification, escalation, tracking a ...

  • JP infotech

    Call Centre Agent

    1 day ago


    JP infotech Singapore

    Experience:Min 2 Years in Call Centre. · As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while · ensuring the highest quality of service. Your responsibilities include: · - Meeting KPIs without compromising service quality. · - Ensuri ...

  • CONNECT CENTRE PTE. LTD.

    Call Centre Agent

    2 days ago


    CONNECT CENTRE PTE. LTD. Singapore

    **Responsibilities** · - Handle customer service hotline and provide first level of support · - Provide quality customer service to customers over the phone · - Listen, probe and question in order to clarify and understand customer needs · - Any other ad-hoc tasks assigned · **Re ...

  • JP infotech

    Call Centre Agent

    1 week ago


    JP infotech Singapore

    Experience:Min 1 Year in Call Center · **Job Description: Job Description**: · 1. Maintaining a positive, empathetic, and professional attitude toward customers. · 2. Responding promptly to customer inquiries on general and transactional enquiries · 3. Communicating with customer ...

  • WEBCALL PTE. LTD.

    Call Centre Agent

    3 days ago


    WEBCALL PTE. LTD. Singapore

    **Responsibilities**: · - Handle customer service hotline and provide first level of support · - Follow-up on outstanding cases and perform call-back to customers when necessary · - Any other ad-hoc tasks assigned · **Requirements**: · - Highly adaptable to a fast-paced and a dyn ...

  • HOSPILITE PTE. LTD.

    Call Centre Agent

    3 days ago


    HOSPILITE PTE. LTD. Singapore

    **Job Responsibilities: · - Making outbound calls to follow up on payment related to hospital bills · - Receivables management · - General customer service duties · - Handle patient enquiries, provide billing information to patients · - Sending statement of accounts · **Job Requi ...