Customer Service Officer - Singapore - PERSOLKELLY SINGAPORE PTE. LTD.

PERSOLKELLY SINGAPORE PTE. LTD. Singapore

5 days ago

PERSOLKELLY Singapore Pte Ltd background

Description

Roles & Responsibilities

Customer Service Officer

Up to $2200

1year(Extendable)

We are looking for a dedicated and customer-oriented individual to join our team as a Customer Service Officer. The ideal candidate will be responsible for providing exceptional customer service to all our clients and ensuring that their needs are met in a timely and professional manner.

Key Responsibilities:

Respond to customer inquiries and resolve issues in a timely and efficient manner

Handle customer complaints and provide appropriate solutions to ensure customer satisfaction

Build strong relationships with customers and provide ongoing support

Process orders and ensure accurate and timely delivery of products or services

Maintain customer records and update information as needed

Collaborate with other team members to improve customer service processes and procedures

Assist with other administrative tasks as needed

Qualifications:

High school diploma or equivalent

Previous experience in customer service or a related field

Excellent communication and interpersonal skills

Strong problem-solving abilities

Ability to work well under pressure and in a fast-paced environment

Proficient in Microsoft Office applications

Knowledge of CRM systems is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No E

• EA License No. 01C4394

• Reg No: R Lok Ding Hann)

Tell employers what skills you have

CRM
Microsoft Office
Work Well Under Pressure
Interpersonal Skills
Exceptional Customer Service
Administration
Data Entry
Adaptability
Good Communication Skills
Pressure
Communication Skills
Customer Satisfaction
Customer Service
Job Search
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