- Assist residents with check-in and check-out procedures
- Ensure all residents are attended to at the Front Desk
- Issue apartment access key cards
- Attend to and anticipate all residents' queries and needs
- Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
- Manage residents' accounts, information and apartment availability in the system
- Perform simple bookkeeping
- Make and confirm reservations
- Assist with the onboarding process for new employees
- Respond to all queries through walk-ins, emails and calls and assist with requests
- Handle and record resident feedback and complaints, referring them to supervisors and managers
- Receive and convey messages to residents promptly
- Handle the safekeeping of cash and residents' valuables and belongings
- Perform related tasks as assigned
- 2 years of relevant work experience preferably in the hospitality industry
- Entry level candidates who have attained a ITE or Diploma in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply
- Service-oriented
- Passion in learning a variety of tasks, including handling paperwork
- Willingness to perform shifts
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Agent-Guest Services-Lead
Found in: Talent SG C2 - 4 days ago
W Hotels Singapur, Singapore Full timeType de Poste · Non-Management · Organiser et coordonner les procédures de pré-enregistrement/d'enregistrement des arrivées. Proposer une chambre/un hébergement aux clients qui n'ont pas réservé. Anticiper les cas où l'hôtel est complet, identifier le nombre de chambres manquant ...
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Agent-Guest Services-Lead
Found in: Talent SG C2 - 4 days ago
Courtyard by Marriott Singapur, Singapore Full timeRésumé des fonctions · Organiser et coordonner les procédures de pré-enregistrement/d'enregistrement des arrivées. Proposer une chambre/un hébergement aux clients qui n'ont pas réservé. Anticiper les cas où l'hôtel est complet, identifier le nombre de chambres manquantes, trouve ...
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Guest Service
Found in: Talent SG 2A C2 - 1 day ago
AM RECRUITMENT PTE. LTD. SingaporeRoles & Responsibilities · Our esteemed client, a luxury lifestyle hotel, is currently seeking dynamic individuals to join their Food and Beverage (F&B) team. We have openings for the following positions: · 1. Waiter/ Waitress/ Captain - salary up to $2,700 · Provide friendly, co ...
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Guest Service
Found in: Talent SG C2 - 5 days ago
Ascott International Management Pte Ltd Singapur, Singapore Full timeJob Description · You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents' satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assi ...
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Guest Service Officer
Found in: Talent SG 2A C2 - 17 hours ago
THE SUPREME HR ADVISORY PTE. LTD. SingaporeRoles & Responsibilities · Guest Service Officer · Chin Swee Rd (near Chinatown MRT) · 5 days (8 hrs/day including 45 mins break) · Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am · $2200 - $2500 · Responsibilities: · Perform guests check in or check out according to hotel procedu ...
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Guest Services Agent
Found in: Talent SG 2A C2 - 17 hours ago
DHI DOWNTOWN PTE. LTD. SingaporeRoles & Responsibilities · We are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone ...
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Guest Services Manager
Found in: Talent SG 2A C2 - 21 hours ago
YOTEL SINGAPORE ORCHARD ROAD SingaporeRoles & Responsibilities · Job Highlights · Conveniently accessible via Orchard MRT Station · Fun working environment · Attractive Crew welfare and benefits · The Mission Control Manager (Guest Services Manager) is responsible for overseeing all aspects of the Front Office Operat ...
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Guest Services Executive
Found in: Talent SG 2A C2 - 9 hours ago
PARADOX CLARKE QUAY PTE. LTD. SingaporeRoles & Responsibilities · The main responsibilities and tasks of this position are as listed below, but not limited to these: · In charge of the Front Desk operation for the entire shift and ensure all task on the same shift are to be completed on time and follow the quality sta ...
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Guest Service Officer
Found in: Talent SG 2A C2 - 1 day ago
PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Job Descriptions · Coordinating and attending to all guest service operations and information requests from guests · Greet, receive and bid farewell to guests at the front reception counter. · Collect payment from guests at the front reception counter b ...
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Guest Service Agent
Found in: Talent SG 2A C2 - 1 day ago
LINK HOTELS INTERNATIONAL PTE. LTD. SingaporeRoles & Responsibilities · Job Description · Able to perform guest check-in/check-out and cashier duties · Ensure sufficient guest rooms and perform rooms block when necessary · Handling guest inquiries with knowledge and ensure the safety of customers · Manage customer satisfact ...
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Guest Services Agent
Found in: Talent SG 2A C2 - 1 hour ago
PARADOX CLARKE QUAY PTE. LTD. SingaporeRoles & Responsibilities · The main responsibilities and tasks of this position are listed as, but not limited to the following: · Organize and manage the Front Desk Counter with tact and diplomacy. · Check VIP/Wedding rooms are blocked for arrival. · Check room change book for a ...
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Guest Service Executive
Found in: Talent SG 2A C2 - 2 days ago
SSG HOTELS PTE. LTD. SingaporeRoles & Responsibilities · An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels: · Maxwell Reserve, Autograph Collection Hotel (Marriott); · Duxton Reserve, Autograph Collection Hotel (Marriott); · The Vagab ...
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Guest Services Executive
Found in: Talent SG 2A C2 - 1 day ago
CONRAD CENTENNIAL SINGAPORE SingaporeRoles & Responsibilities · With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a wel ...
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Guest Services Executive
Found in: Talent SG 2A C2 - 2 days ago
GOODWOOD PARK HOTEL PRIVATE LIMITED SingaporeRoles & Responsibilities · DUTIES AND RESPONSIBILITIES · Maintains the efficiency of the Guest Services/Information, Bell Service, Doorman. · Checks on grooming standard of all Bell staff when they are on duty. · Ensures that all guests approaching the Guest Services Desk are att ...
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Guest Service Officer
Found in: Talent SG 2A C2 - 4 days ago
GRAND MERCURE ROXY HOTEL SingaporeRoles & Responsibilities · Duties and Responsibilities · Attend to all guests' check-in by confirming reservations, assigning room, issuing and activating room key. · Attend to guests' check-outs including resolving any late and disputed charges. · Process all payment types such ...
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Guest Service Executive
Found in: Talent SG 2A C2 - 1 day ago
THE LEGENDS FORT CANNING PARK PTE. LTD. SingaporeRoles & Responsibilities · Job Highlights: · 14days of Annual Leave · AWS · Staff Meal provided · Night Allowance · Responsibilities: · Registering of arrival guest and handling of departing guest's folio in accordance to hotel act requirements. · Supervise all minibar records, f ...
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Guest Services Agent
Found in: Talent SG 2A C2 - 13 hours ago
DAISHO DEVELOPMENT SINGAPORE PTE LTD SingaporeRoles & Responsibilities · Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action. · Position Summary · Respond to guest requests for special arrangements or services (e.g., transportation, r ...
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Guest Service Officer
Found in: Talent SG 2A C2 - 4 days ago
FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. SingaporeRoles & Responsibilities · Job Description: · Work closely with the Residence Manager · Provide good customer service and respond efficiently and tactfully to guests' complaints, requests and enquiries · Handle cashiering functions and adhere to the residence's Standard Policies ...
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Guest Services Officer
Found in: Talent SG 2A C2 - 2 days ago
WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD. SingaporeRoles & Responsibilities · Job Description & Requirements · Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in. · Assist in the loading and unloading of guests' luggage (upon gue ...
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Guest Services Agent
Found in: Talent SG 2A C2 - 1 day ago
BIDEFORD HOUSE PTE. LTD. SingaporeRoles & Responsibilities · COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group's signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COM ...
Executive, Guest Service - Singapore - ASCOTT INTERNATIONAL MANAGEMENT PTE LTD
Description
Roles & ResponsibilitiesYou will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents' satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.
Responsibilities
You will:
Job Requirements
You have:
Coaching
Front Office
Restaurants
Quality Assurance
Housekeeping
Interpersonal Skills
VIP
Hospitality Industry
Opera
Bookkeeping
Team Player
Customer Service
Hotel Management
Directing
Safety Training
Hospitality