- Manages the day to day operations of a retail store, directs and oversees all store functions
- Manage and deliver store's/outlet's sales performance
- Facilitate implementation of product/ sales strategies
- Communicate information on sales goals and targets to the team on continuous basis
- Keep the team updated daily on Conversion Rate and Average Transaction Value with the team on regular basis * Monthly Plan forecast.
- Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW
- Instill Valiram's Entrepreneurial Spirit within the Team
- Consistently demonstrate appreciation and encouragement
- Facilitate learning opportunities among team members
- Maintain effective staffing with top performing team by actively networking, recruiting, hiring and succession planning
- Execute and maintain compliance of Store SOP at all times
- This includes Store Opening & Closing/ Cost Control/ Roster & Manpower Planning/ Visual Merchandising/ POS/ Inventory
- Cash collection accuracy and timeliness
- Set up and maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS.
- Generate potential ideas that may contribute to productivity improvements
- Execute and motivate team to contribute to productivity improvement.
- MS Excel for reports
- Cash & receipt Management
- Productivity Improvement
- People development
- Interviewing
- Inventory
- Loss Prevention
- Sales Management & Forecasting
- Developing People
- Problem Solving
- Decision Making
- Team Leadership
- Communication
- Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role
- Diploma/Bachelor's degree (desirable) in related field or equivalent experience
- Ability to communicate, influence and negotiate effectively with all levels of leadership
- Proven organisational skills – able to manage multiple demands with competing priorities and allocate time effectively
- Ability to analyse situations and resolve issues with innovation and creativity
- Ability to challenge and influence operational processes
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1 alternative title for "Store Manager – Bath" using "en-US" language - Singapur, Singapore - Valiram Group
Description
JOB DESCRIPTION
KEY AREAS OF RESPONSIBILITIES
Drive the Sales and maximize Profitability
Deliver WOW Experience
Develop Team
Delivery Operations Excellence
Engage in Innovation and Productivity Initiatives
COMPETENCY
Technical
General
REQUIREMENT