Jobs

    Store Operations Manager - Singapore - PVG SEA PTE. LTD.

    PVG SEA PTE. LTD.
    PVG SEA PTE. LTD. Singapore

    4 days ago

    Default job background
    Description
    Roles & Responsibilities

    JOB DESCRIPTION:

    • Offer the best in class customer service, manage the sales team member to ensure the team's objectives and sales goal are met
    • Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers
    • Build and manage daily budget for Sales team based upon Yearly Sales Budget agreed with HQ Japan
    • Issue the Preliminary reports and control Productivity, Hours worked at capita, Rate of remaining goods, and Production loss management
    • Create Inventory list at month end and maintain Work Schedule Record system data accurately
    • Maintain the smooth operation of stores through cooperation with other department
    • Set-up a milestone to improve hygiene management and keep the outlet always clean and tidy
    • Do PDCA cycle (Plan-Do-Check-Act) with Store Manager on a quarterly basis to further confirm and improve progress

    JOB REQUIREMENTS:

    • 5 to 6 days work per week
    • Minimally 1 day off a week, 6 days off per month excluding public holidays
    • 8 hours work per day, 1-hour break time
    • Able to work on weekends (Preferred)
    • Experienced as F&B Manager at least 2 years +
    • Hygiene certificate would be an advantage
    Tell employers what skills you have

    Coaching
    Sales
    Interpersonal Skills
    Inventory
    Customer Relationships
    retail price
    Retail Sales
    Selling
    Sales Process
    Strategy
    Customer Service
    Pricing

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