Support Engineer - Singapore - MEDQUEST MARKETING PTE LTD

MEDQUEST MARKETING PTE LTD Singapore

2 days ago

Description

Roles & Responsibilities

Job Description & Requirements

Responsibilities:

To provide technical services and support of hardware and software issues on desktop, servers involving application installation, setup and maintenance of clinical devices
Network and security troubleshooting
Handle investigation of IT technical issues raised by users
Coordinate with Project Lead on field visits and other technical matters
Escalate service issues that cannot be completed within agreed service levels or timeline
Communicate with users as required, in keeping users informed of incident progress.

Requirements:

Possess Diploma in any relevant Information Technology / Computer Science field
Candidates with min 2 years of experience working in the IT field will be an added advantage
Diagnosis skills of technical issues
This position requires a considerable amount of pushing, pulling, stooping, bending and lifting.
Good interpersonal skills and team player
Ability to multi-task and adapt to changes quickly
Self-motivated with the ability to work in a fast moving environment
Candidates must be able to commit for rotating shift pattern and comfortable to work in hospital environment.

Tell employers what skills you have

Ability to Multitask
Troubleshooting
Hardware
Customer Support
Interpersonal Skills
Investigation
Information Technology
Technical Services
SQL
Networking
Windows
ITIL
Team Player
Instrumentation
Linux
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