- Serves as the single point of contact (SPOC) in coordinating and leading the incident management till the incident is resolved.
- Leads a team of Command Centre Operations engineers, comprising of appointed contractors that may be resided locally and overseas in supporting network, security operations, servers and systems operations.
- Leads the Command Centre team in monitoring the system dashboards and events, and responds to alerts and potential issues.
- Performs regular review in keeping the escalation matrix, contact list, routine checklist, and Standard Operating Procedures (SOP) up-to-date.
- Ensure the Command Centre team fulfils the assigned tasks according to SOP and complete the routine checklist for shift handover.
- At least 5 years of IT experience with at least 2 years as a Command Centre Lead.
- At least 2 years of Incident Management experience.
- Certified in CompTIA Server+ or equivalent.
- Preferably certified in CompTIA Network+ or equivalent; and minimally ITIL v3 Foundation Certification.
-
Operation Lead
Found in: Talent SG 2A C2 - 4 days ago
OUR RECRUITERS LLP SingaporeRoles & Responsibilities · Operation Lead (Electrical/Mechanical PE) · Job Description: · a. Technical proficiency · Provide technical advices to project managers and engineers · Provide technical write-ups · Resolving related electrical / mechanical matters · Provide training an ...
-
Operations Lead
Found in: Talent SG 2A C2 - 1 day ago
DOODLE LABS (SG) PTE. LTD. SingaporeRoles & Responsibilities · Description · Logistics - Sourcing of components for production and to negotiate with suppliers & manufacturers for cost effective materials. · Keep track of quality, quantity, stock levels and delivery times. · System administration – Managing Server, ...
-
Operations Lead
Found in: Talent SG C2 - 2 days ago
Fugro Singapur, Singapore Full timeJob Description · Who we are · Do you want to join our Geo-data revolution? Fugro's global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make ...
-
Strategy and Operations Lead
Found in: Talent SG 2A C2 - 1 day ago
GOOGLE ASIA PACIFIC PTE. LTD. SingaporeRoles & Responsibilities · PRODUCT AREA · The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We ha ...
-
Asst/ Operations Lead
Found in: Talent SG 2A C2 - 15 hours ago
Geylang East Home For The Aged SingaporeRoles & Responsibilities · The Assistant/Operations Lead serves as the strategic business leader responsible for overseeing all service activities. This entails directing day-to-day operations, ensuring high client satisfaction, and achieving performance targets. Additionally, th ...
-
Infrastructure Operations Lead
Found in: Talent SG 2A C2 - 7 hours ago
ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD. SingaporeRoles & ResponsibilitiesLead the overall day-to-day work of the infrastructure operations ensuring events and/or incidents are responded to in adherence to established processes · Institute strong governance to lead and direct infrastructure operational team with standard operati ...
-
Product Operations Lead
Found in: Talent SG 2A C2 - 1 day ago
GOVERNMENT TECHNOLOGY AGENCY SingaporeRoles & Responsibilities · Who we are · Open Government Products is an experimental tech start-up team within the government that builds technology for public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ...
-
Operations and Training Lead
Found in: Talent SG 2A C2 - 2 days ago
JONES LANG LASALLE TECHNOLOGY SERVICES PTE. LTD. SingaporeRoles & Responsibilities · Role Objective: · The Operations & Training Lead is a critical role in building and supporting a high-performing product specialist team across a strategic product in our JLLT Core Product organization. You will be responsible for ensuring the Product S ...
-
Operational Transformation Lead
Found in: Talent SG C2 - 1 day ago
Unison Consulting Pte Ltd Singapur, Singapore Full timeWill work with Ops team to review Target Operating Model for new platform implementation. Test and sign off any requirements for new model. · Develop and lead the strategic transformation roadmap for operations within the Transfer Agency and Funds Post Trade/Order Management doma ...
-
Operations and Training Lead
Found in: Talent SG C2 - 19 hours ago
JLL Singapur, Singapore Full timeJLL supports the Whole You, personally and professionally. · Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our ind ...
-
Operations Team Lead
Found in: Talent SG 2A C2 - 2 days ago
PEOPLE PROFILERS PTE. LTD. SingaporeRoles & Responsibilities · Industry: Logistics · MNC Environment · Location: East · Responsibilities: · Ensure staff adherence to operational processes. · Address day-to-day operational issues promptly. · Prepare reports and delegate tasks to team members. · Maintain warehouse cl ...
-
Operation Support Lead
Found in: Talent SG C2 - 6 days ago
Unison Consulting Pte Ltd Singapur, Singapore Full timeLead a team of operations support analysts in providing technical support for critical systems and applications. · Ensure timely resolution of incidents and service requests, meeting defined service level agreements. · Identify and analyze trends in support tickets, proactively i ...
-
Operation Support Lead
Found in: Talent SG 2 C2 - 4 days ago
ACP COMPUTER TRAINING SCHOOL PTE. LTD. Singapur, SingaporeRoles & Responsibilities · Email to: · Subject: Operation Support Lead · 1.Responsibilities · Manage the day-to-day running of application systems, for example: · oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tas ...
-
Data Center Operations Lead
Found in: Talent SG 2A C2 - 1 day ago
CYCLECT FACILITIES MANAGEMENT PTE. LTD. SingaporeRoles & Responsibilities · Data Center Operations Lead - Drive Daily Operational Excellence · Are you an experienced data center professional with a passion for leading teams and ensuring operational uptime? We are seeking a motivated Data Center Operations Lead to join our world ...
-
Kitting & Labelling Operations Lead
Found in: Talent SG 2A C2 - 4 days ago
UPS SCS (SINGAPORE) PTE. LTD. SingaporeRoles & Responsibilities · Key Responsibilities: · Require an understanding of all stations/operation steps, per each work order processed and in strict adherence with quality, regulatory, SOP and work order standards, while working independently at the highest levels of quality ...
-
Learning & Development Lead - Operations
Found in: Talent SG C2 - 3 days ago
TikTok Singapur, SingaporeAbout the team · : Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. The Enablement team aims to be the str ...
-
Operations Core Project Lead Analyst
Found in: One Red Cent Asia eFC C2 - 5 days ago
Citi Singapore Full timeCiti Market Operations is currently at a pivotal point in its evolution and journey to implement a target · operating model. We take pride and are passionate about our People and our culture. We are invested in people and their development. We are transforming and simplifying ou ...
-
Operations Team Lead Panamax, Asia
Found in: Talent SG 2A C2 - 1 day ago
NORDEN SHIPPING (SINGAPORE) PTE. LTD. SingaporeRoles & Responsibilities · As the Operations Team Lead Panamax, Asia your primary responsibility will be to find the right balance between being an empathic leader for your team, facilitating and supporting collaboration in a multinational environment, while having a strong busin ...
-
NOC (Network Operation Centre) Lead
Found in: Talent SG 2A C2 - 3 days ago
ERP21 PTE LTD SingaporeRoles & Responsibilities · Overview of Role · The candidate is required to manage and lead: · a team of NOC engineers in handling L1/L2 support which includes monitoring, ticketing and escalation, server patching, troubleshooting and handling service request. · a team of Facility ...
-
data centre operation Team Lead
Found in: Talent SG 2A C2 - 1 day ago
RAPSYS TECHNOLOGIES PTE. LTD. SingaporeRoles & Responsibilities · Job Description · Responsibilities · Rack, Build, cable, configure, and provision Intel and AMD Servers · Rack, cable, and deploy Cisco Layer 2 networking equipment · Troubleshoot, test, quality assurance of Server hardware · Professionally resolve hard ...
IT Command Center Operations Lead - Singapore - MORGAN MCKINLEY PTE. LTD.
Description
Roles & ResponsibilitiesJob Description
Requirements
EA Licence No: 11C5502 | EAP Registration No: R
Tell employers what skills you haveSponsorship
Security Operations
Assessing
Systems Thinking
Leisure
Scrum
Operating Systems
Customer Experience Design
ITIL
Talent Assessment
Network Security
Incident Management
Customer Service Experience
Agile Development