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Queenstown Estate

    Operations Executive - Queenstown, Singapore - HAULIO PTE. LTD. -

    HAULIO PTE. LTD. -
    HAULIO PTE. LTD. - Queenstown, Singapore

    Found in: beBee S2 SG - 6 days ago

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    Full time
    Description
    Interested applicants please apply here:
    • Daily planning, routing and scheduling of trucks to optimize resources
    • Coordination of customers' requirements from the portal.
    • Assessing and verification of data and pricing.
    • Broadcasting trucking jobs to the Haulier's community.
    • Assigning trucking jobs to hauliers based on the best fulfilment capability.
    • Achieving high service standards for all trucking jobs from the forwarders, shippers and hauliers.
    • Managing customers and Hauliers' expectations and requirements.
    • Basic reporting on the progress of jobs
    • Dispute resolution between the hauliers and the customers.
    • Reviewing pricing upon job completion for accounts billing.
    • Ensuring that inactive users to be connected back on to Haulio platform.
    • Secondary roles will be assigned accordingly based on each individual capability.Requirements:
    • Diploma and above in Maritime Studies/Logistics Management or in a relevant discipline
    • Minimum 2 to 3 years experience in customer service and operations in the freight forwarding & logistics industry.
    • Candidates in a relevant discipline are welcome to apply
    • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
    • Strong negotiation skills, with ability follow-through on client contracts
    • Able to multitask, prioritize, and manage time efficiently
    • Goal-oriented, organized team player
    • Self-motivated and self-directed
    • Excellent interpersonal relationship skills
    • Hands-on experience in Customer Service/Operations and Front-end rolesInterested Applicants, Please sms/whatsapp Resume/CV to: or e-mail Resume/CV to:
    • Able to work office hours, 5.5 days
    Summary of role requirements:
    • Looking for candidates available to work:
      • Monday: Morning, Afternoon, Evening
      • Tuesday: Morning, Afternoon, Evening
      • Wednesday: Morning, Afternoon, Evening
      • Thursday: Morning, Afternoon, Evening
      • Friday: Morning, Afternoon, Evening
      • Saturday: Morning, Afternoon
    • 2-3 years of relevant work experience required for this role
    • Working rights required for this role
    • Expected salary: $2,500 - $3,000 per month

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