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Customer Service Officer

    Customer Service Officer - Singapur, Singapore - Steenbok

    Steenbok
    Steenbok Singapur, Singapore

    3 hours ago

    Default job background
    Full time
    Description

    Over the years, it has cultivated a niche in interconnecting applications from mobile and web frontends to the traditional ERP systems through middleware. Today, its best value to the customer is its experience and ability in cross-application connectivity.

    To date, its business has remained as that of an outsourced IT arm to the industries.

    The Role

    Your Responsibilities will include:

    • Provide professional phone & email support to banking clients
    • Provide solutions to accounts and product-related queries, support clients with banking requirements
    • Cross-sell products to new and existing clients
    • Handle administrative tasks and ad-hoc duties

    Ideal Profile

    Skills Required:

    • Diploma/Degree in Banking/Finance or related discipline
    • Preferably 1-2 years experience in a call-centre environment
    • Effective verbal and written communication skills
    • Detailed and organized, able to multi-task

    What's on Offer?

    • Opportunity within a company with a solid track record of performance
    • Work alongside & learn from best in class talent
    • A role that offers a breadth of learning opportunities


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