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Operations Executive

    Operations Executive - Singapore - E M SERVICES PRIVATE LIMITED

    E M SERVICES PRIVATE LIMITED
    E M SERVICES PRIVATE LIMITED Singapore

    2 hours ago

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    Description
    Roles & Responsibilities

    Job Description:

    • Work with the team to develop / streamline processes for new projects, transition & operations management.
    • Assist in reports generation, KPI and data analyses for both internal & external clients.
    • Liaise closely with client on reports and/or data analysis.
    • Review and Improve on SOPs for Call Service Excellence, Call flows and automating the process where possible.
    • Understand EMS/Client service applications well and act as Subject Matter Expert.
    • Assist on administrative matters including reports generation, HR Matters and general office administration.

    Requirements:

    • Minimally a Diploma or Degree Holder in Business Administration or equivalent
    • Minimally 2 to 3 years of relevant work experience
    • Familiar with Microsoft Office Tools including Excel, Word and PowerPoint
    • Possess entrepreneurial attitude
    • Possess positive attitude and willingness to learn
    • Good team player
    Tell employers what skills you have

    Microsoft Office
    Microsoft Excel
    Data Analysis
    Interpersonal Skills
    Inventory
    Operations Management
    Administration
    PowerPoint
    Office Administration
    Excel
    Team Player
    Customer Service
    Service Excellence


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