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Support Engineer
Found in: Talent SG 2A C2 - 5 days ago
UPPER SPRING CONSULTING PTE. LTD. SingaporeRoles & Responsibilities · We are representing our client (A Software Engineering Firm) to look for IT Support Engineer to complement their existing team. The IT engineer is responsible for day to day operation of Premise Exchange and O365 services. Ensuring high-availability and ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 2 days ago
SMART FORTE CONSULTING LLP SingaporeRoles & ResponsibilitiesTo advise and support on customer's hardware issues / requirement (Upgrade of Ram etc.) · Handle customer compliments / complains, crisis prevention, problem solving · Manage projects from end to end · To analyze existing processes and suggest improvement ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 1 day ago
SPH MEDIA LIMITED SingaporeRoles & Responsibilities · About Us · SPH Media is evolving, and we welcome talented individuals to join us in our transformation journey. Our mission is to be the trusted source of news and lifestyle content in Singapore and Asia. As an employer, we are committed to rewarding ou ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 4 days ago
JCDECAUX OUT OF HOME ADVERTISING PTE. LTD. SingaporeRoles & Responsibilities · We are looking to hire an IT Support Engineer who will play an important role in supporting both, end user and IT infrastructure & network needs of the organization. · This is an entry position who reports directly to the Head of IT and works closely wi ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 5 days ago
MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD SingaporeRoles & Responsibilities · User Support · Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. · Guide users through basic troubleshooting steps to resolve common IT problems. · Escal ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 1 day ago
THE SUPREME HR ADVISORY PTE. LTD. SingaporeRoles & Responsibilities · L2 IT Support Engineer (12 months contract, renewable) · Working Day: Mon to Fri · Working Hours: 9am - 6pm · Office Location: Kaki Bukit · Salary: $3,400 - $3,600 · Job Summary: · Candidate will be stationed at Client's premises and provide support for ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 6 days ago
THE SUPREME HR ADVISORY PTE. LTD. SingaporeRoles & Responsibilities · Working Day: Mon to Fri · Working Hours: 9am - 6pm · Office Location: Kaki Bukit · Salary: $3,000 - $3,600 · Job Summary: · Candidate will be stationed at Client's premises and provide support for client's IT administration and related support for users ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 5 days ago
THE SUPREME HR ADVISORY PTE. LTD. SingaporeRoles & Responsibilities · Working Day: Mon to Fri · Working Hours: 9am - 6pm · Office Location: Kaki Bukit · Salary: $2,600 - $2,800 · Job Summary: · You will be stationed at Client's premise and provide support for client's IT administration and related support for users. · Res ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 18 hours ago
ORCHID LAUNDRY SingaporeRoles & Responsibilities · **Position Overview:** · The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software i ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 1 day ago
SMART FORTE CONSULTING LLP SingaporeRoles & ResponsibilitiesEnd user support · Assist in Operating Systems Migration and related support. · Support and troubleshooting of hardware and software failures or problems. · Responsible for correcting all problems associated to supported list of End User Equipment and Soft ...
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Support Engineer
Found in: Talent SG 2A C2 - 1 day ago
SAFRAN ELECTRONICS & DEFENSE SERVICES ASIA PTE. LTD. SingaporeRoles & Responsibilities · Duties and Responsibilities: · Customer Support · Be actively involved in the customer support plan for Group and partners OEMs in the Asia Pacific region · Communicate valued expertise to customers, and act as the interface between the OEMs and Asia-Pa ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 1 day ago
CADI SCIENTIFIC PTE. LTD. SingaporeRoles & Responsibilities · Job Description · Provide onsite support at client's premise, remote support by phone and email, and standby support; · Meet service level expectations by responding promptly to clients' incident tickets and liaising with internal team to close the tick ...
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Support Engineer
Found in: Talent SG 2A C2 - 5 days ago
TALENT TRADER GROUP PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities: · Provide technical support to customers regarding various technical issues. · Serve as the first point of contact for customer inquiries and troubleshoot technical issues · or product questions via phone, email, or chat · Work closely ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 1 day ago
INEOS PHENOL SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Summary · Under the supervision of the Singapore IT Manager, the IT Support Engineer provides basic IT support for the various IT services and components at the Singapore manufacturing facility · Job Description · 1. Administrative/General: · Be the fro ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 1 day ago
THE SUPREME HR ADVISORY PTE. LTD. SingaporeRoles & Responsibilities · L1 IT Support Engineer (12 months contract, renewable) · Working Day: Mon to Fri · Working Hours: 9am - 6pm · Office Location: Kaki Bukit · Salary: $2,600 - $2,800 · Job Summary: · You will be stationed at Client's premise and provide support for client ...
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Support Engineer
Found in: Talent SG C2 - 5 days ago
Talent Trader Group Singapur, Singapore Full timeResponsibilities: · Provide technical support for audio technologies and systems to clients. · Troubleshoot and resolve technical issues related to audio equipment and software. · Collaborate with cross-functional teams to design and implement audio solutions for clients. · Condu ...
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Support Engineer
Found in: Talent SG 2A C2 - 4 days ago
DIRECT SEARCH ASIA PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities: · Offer technical assistance to clients through phone, email, and chat channels to resolve issues related to our digital solutions. · Identify and troubleshoot software, hardware, and network problems, collaborating with the developmen ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 1 day ago
MIZUHO RESEARCH & TECHNOLOGIES ASIA PTE. LTD. SingaporeRoles & Responsibilities · Job Responsibilities · Manage information security and networks, including upgrade and install new hardware and software, perform troubleshooting to solve IT issues, and maintaining network and servers. · Installing and configuring computer hardware, s ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 1 day ago
MCLINK ASIA PTE. LTD. SingaporeRoles & Responsibilities · Job description · 1) IT Support monitors and maintains the company computer systems, install and configure hardware and software, and solve technical problems. · 2) Provide technical support to customers via email, phone and onsite. · Responsibilities · ...
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IT Support Engineer
Found in: Talent SG 2A C2 - 1 day ago
EVO OUTSOURCING SOLUTIONS PTE. LTD. SingaporeRoles & Responsibilities · JOB DESCRIPTION:- · Responsible for monitoring, incident response, and operational support; · Work closely in a culture of collaboration, innovation, and continuous improvement; · Coordinate real-time incident response activities and escalate issues as ...
Technical Support Engineer - Singapore - TIKTOK PTE. LTD.
Description
Roles & ResponsibilitiesResponsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The Video Cloud department mainly provides quality assurance for all video services related to our video infrastructure. The main supported businesses include Douyin, Xigua, Toutiao, TikTok, Dali Education and other mainstream apps. Multimedia middle platform (Video Cloud) is one of the world's leading video platforms, providing media storage, transcoding and streaming services. We are committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world. The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities. As a technical expert, you will be working closely with the Product R & D team to promote continuous optimization of products, tools, and processes.
1. Responsible for the design and development of video cloud based solutions;
2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;
3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;
4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;
5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.
Qualifications
1. Bachelor's degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;
2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;
3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;
4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.).
5. Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred
6. Experience in project management, video cloud related experience or enterprise integration experience is preferred
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Tell employers what skills you haveTroubleshooting
Transcoding
Multimedia
Analytical Skills
Hardware
Quality Assurance
Design Patterns
Research and Development
Protocol
Product Optimization
Project Management
Networking
Video Processing
Cloud Services
Software Design
Technical Support
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