- Working on a shift basis, the successful candidate will be responsible for start of day checks when covering the early shift and required to cover some weekend work for releases, testing and weekend checkouts to accommodate the business needs
- Responsible for ensuring the smooth running of production Electronic Trading platform regionally
- Providing the highest level of service managing day-to-day support of all the front-office trading systems, including, client connectivity, order management systems, algorithmic trading, Direct Market Access, and High Frequency Trading for co-location flows
- Located on the trading floor you will be required to maintain a high level of decorum to interact closely with regional and global business users, as well as other groups in Technology, to ensure issues are addressed and communicated in a timely manner to meet agreed SLA's
- Work closely with developers and business analysts to coordinate system rollouts and application updates and providing feedback on production system performance, and investigate production problems and identify solutions
- Managing and resolving outages as efficiently as possible with a demonstrated ability to maintain communications with all stakeholders until resolution
- Driving operating procedure excellence in incident management, change management and problem management
- Proactively identifying potential production issues across the Electronic Trading stack and determining areas for continuous improvement
- 3+ years working experience in a similar role
- Educated to degree level in engineering or science discipline
- Experience working within production support within a financial service organization
- Good system knowledge of Unix/Linux, Messaging Middleware (MQ, EMS, RV), market data, Oracle and networks
- Strong experience with UNIX shell scripts, Perl and Python
- Strong analytical, problem solving and troubleshooting skills.
- Experience with FIX Protocol, troubleshooting experience in direct market access, high frequency trading and algorithmic trading
- Knowledge of Asia cash markets behavior (e.g. TSE, OSE, HKEx, ASX, SGX, KRX, TFX, NSE)
- Proactive, has initiative, diligent, hardworking. Willing to learn
- Team player as well as being able to work independently, ability and experience in leading a team would be an advantage
- Excellent communication skills, verbal and written
- Able to work under pressure in time sensitive trading environment
- Experience with ITRS, Java VM, Windows, Ansible, AMPS, Autosys and Tableau would be an added advantage
-
IT Support Specialist
14 hours ago
OMNI ALL IN (SINGAPORE) PTE. LTD. SingaporeThe Helpdesk/IT Support Specialist is responsible in providing technical and prompt assistance to our end users, either onsite or remotely. (S)He possesses strong troubleshooting skills and ensures timely resolution to issues, technical requests and repairs and will collaborate w ...
-
IT Support Specialist
1 day ago
ELEC-PRO TECHNOLOGY PTE. LTD. SingaporeOur Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for **IT Support Specialists **to be part of the project team, able to maintain, upgrade and manage our in-house system development ...
-
IT Support Specialist
3 days ago
OMNI ALL IN (SINGAPORE) PTE. LTD. Singapore**Responsibilities**: · The Helpdesk/IT Support Specialist is responsible in providing technical and prompt assistance to our end users, either onsite or remotely. (S)He possesses strong troubleshooting skills and ensures timely resolution to issues, technical requests and repair ...
-
Support Specialist
1 week ago
Applied Value Technologies Singapore**About the Role**: · Applied Value Technologies is seeking a **Business Process** **Support Specialist** to assist in the delivery of our mission · Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core ...
-
IT Support Specialist
14 hours ago
TEMPSERV PTE. LTD. Singapore**Job Descriptions**: · - Provide single point of contact for incident, service request and escalation. · - Monitor, manage and maintain data centre operation and facilities. · - Manage equipment movement · - Daily monitoring of status. · - Ensure proper running of the existing d ...
-
IT Support Specialist
4 days ago
CHINA CONSTRUCTION (SOUTH PACIFIC) DEVELOPMENT CO. PTE. LTD. SingaporeTo perform hardware and software moves. · - End user issue and request support. · - IT administration, maintenance, setup and configuration of IT infrastructure include network, Window servers, security systems and hardware. · **Requirements**: · - Professional Certificate/Nitec ...
-
IT Support Specialist
4 days ago
Blue Yonder SingaporeAbout Blue Yonder: Blue Yonder is a leading provider of digital supply chain solutions, leveraging artificial intelligence and machine learning to empower businesses to predict and meet consumer demand efficiently. Our innovative cloud-based platform enhances inventory, labor, an ...
-
IT Support Specialist
6 days ago
STEFANINI SINGAPORE PTE. LTD. SingaporeIts responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend an employee's desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or E ...
-
IT Support Specialist
1 week ago
Eurofragance Singapore**Why working at Eurofragance?** · In Eurofragance you will be part of the exciting world of smells and fragrances. · You will grow and learn in a company in constant growth and expansion. · You will have the opportunity to develop your career working with top professionals. · Yo ...
-
IT Support Specialist
5 days ago
TELE-CENTRE SERVICES PTE LTD Singapore**JOB OBJECTIVE / PURPOSE**: · To assist the System Engineer in the following, but not limited to, areas: · - Provide technical support to all end users. · - Provide onsite technical support for designated clients and locations. · - Maintenance of all hardware and software assets ...
-
IT Support Specialist
6 days ago
Grab Singapore**Job Description**: · **Life at Grab** · At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decision ...
-
Support Specialist
1 week ago
Standard Chartered Singapore**Job***: Technology · **Primary Location***: Asia-Singapore-Singapore · **Schedule***: Full-time · **Employee Status***: Permanent · **Posting Date***: 08/May/2023, 1:11:29 AM · **Unposting Date***: 07/Jun/2023, 5:59:00 PM · **JOB SUMMARY** · **Responsibilities**: · - Draft OLA ...
-
Learning Support Specialist
6 days ago
ITE Institute of Technical Education Singapore[What the role is] · As a Learning Support Specialist in ITE, your challenge is to formulate, review and implement policies and processes in specific functional areas. · [What you will be working on] · You will provide case counselling/management support to Special Educational Ne ...
-
Customer Support Specialist
6 days ago
MESH BIO PTE. LTD. SingaporeAbout Us: · Mesh Bio is fast growing health technology startup at the forefront of transforming healthcare through predictive analytics and digital twins technology. · Our multidimensional health intelligence platform provides AI-powered clinical decision support, analytics, and ...
-
System Support Specialist
14 hours ago
RECRUITPEDIA PTE. LTD. Singapore**Our client is a global MNC in providing engineering solutions. Due to their current expansion plan, they are looking for a System Support Specialist to join their WMS Support Team, in hopes of developing the current high performing team. They are located in East area - easily a ...
-
Technical Support Specialist
14 hours ago
BNL SERVICES PTE LTD SingaporeWe are looking for a highly skilled and motivated individual to join our team as a Technical Support Specialist for our digital twins project. As a Technical Support Specialist, your role will be vital in ensuring the smooth implementation, operation, and support of our digital t ...
-
Software Support Specialist
6 days ago
Flintex Consulting Pte Ltd Singapore**Roles & Responsibilities**: · - Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time. · - Job profile involves travel to Customer Site across the globe on need basis to perform any sup ...
-
Learning Support Specialist
5 days ago
Institute of Technical Education Singapore**What the role is** · As a Learning Support Specialist in ITE, your challenge is to formulate, review and implement policies and processes in specific functional areas. · **What you will be working on** · You will provide case counselling/management support to Special Education ...
-
Desktop Support Specialist
4 days ago
SHANGHAI PUDONG DEVELOPMENT BANK CO., LTD. SINGAPORE BRANCH Singapore**Purpose of Position** · We are seeking a skilled Desktop Support Specialist to join our dynamic banking IT team. As a Desktop Support Specialist, you will play a crucial role in ensuring the smooth operation of desktop systems, providing technical assistance to end-users, and m ...
-
Customer Support Specialist
1 day ago
Mobbin Singapore**About Mobbin**: · Our mission is to empower the world to design great digital experiences. · The Mobbin platform helps product designers, product managers and UI/UX researchers find highly-relevant references to their design problems. We are the world's most extensive app desig ...
Equity / Equities Application Support Specialist (FIX Protocol / Banking) - Singapur, Singapore - SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED
Description
Roles & ResponsibilitiesExecutive Summary
Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.
We are looking to hire an Equities Application Support Specialist to support our client in Singapore which is a top global investment bank.
Responsibilities:
Requirements:
Electronic Trading
Unix shell
Market Access
Trading Systems
Protocol
Problem Management
Application Support
Analytical Problem Solving
Unified Communications
Incident Management
Equities
 PTE. LTD.&v=024){kind=logo}
