- Assess policy liability, investigate claims, compute and determine the claim amount payable based on policy cover and management guidelines, and review LOG requests.
- Write a report on claims cases to be escalated to management.
- Handle and manage claim enquiries/complaints from policyholders, claimants, intermediaries etc.
- Compile, analyse and submit Claims reports as and when required.
- Liaise with intermediaries, hospitals and various other parties.
- Audit claims(in-house) half yearly
- Assist and provide training and coaching on a need basis.
- Ensure that the various KPIs are met
- Undertake any other duties or projects as assigned by the supervisor or Head of Section
- Diploma or Degree in any discipline with an interest in the insurance sector
- 3 or more years of experience in Life and Health claims assessment and claims management
- Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
- Good command of both written and spoken English
- Team player and self-motivated
- Ability to work with tight timelines and under pressure
- A keen eye for details
- Highly organised around multiple priorities & timelines
- Good communication and people skills
- Good understanding of the Insurance industry
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Senior Executive, Group Business Claims - Singapore - INCOME INSURANCE LIMITED
Description
Roles & ResponsibilitiesGroup Business focuses on protecting businesses and their employees. As part of the Group Business Claims team, you ensure that all claims are processed promptly and payments correctly.
We are looking to build a passionate team of people who knows what it takes to deliver the best service to our customers. If you fit the bill, we want you to join us on this exciting journey.
Qualifications:
Claims Resolution
office insurance
Group Insurance
Claims Management
Hospitals
Claims Handling
settlement of claims
Home Insurance
Claims Recovery
Claims
PowerPoint
Employee Benefits
Insurance Claims
General Insurance
Team Player
handling of claims
Health Insurance
Insurance policy
Insurance
Audit