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    SGunited Jobs Desktop Support Engineer L2 - Singapore - ITCAN PTE. LIMITED

    ITCAN PTE. LIMITED
    ITCAN PTE. LIMITED Singapore

    9 hours ago

    Default job background
    Description
    Roles & Responsibilities
    • Perform troubleshooting for client platform related problems
    • Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
    • investigate & provide temporary &/or permanent resolution of incidents escalated
    • Liaise with support vendors for maintenance, support or issues resolution
    • Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
      • Any ad-hoc duties assigned / required.
    Tell employers what skills you have

    providing desktop support
    Troubleshooting
    Microsoft Office
    Windows 10
    Hardware
    Laptops
    Active Directory
    Desktop Support
    Windows 7
    Computer Hardware
    Service Level
    Windows OS
    Desktops PC
    Operating Systems
    Windows
    Office Software
    ITIL
    Desktop Computers
    Technical Support

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