- Address customer inquiries, requests, and complaints in a timely and professional manner, providing product information, pricing details, and order status updates as needed
- Collaborate with sales representatives, logistics, and other internal teams to resolve customer issues
- Build and maintain positive relationships with customers, serving as the main point of contact for sales-related inquiries and support
- Proactively engage with customers to understand their needs, preferences, and concerns, and identify opportunities to upsell or cross-sell products or services
- Follow up with customers after sales transactions to ensure satisfaction, gather feedback, and address any additional needs or concerns
- Assist sales representatives with administrative tasks, such as preparing sales quotations, proposals, contracts, and presentations for client meetings
- Generate sales reports, performance metrics, and forecasts to track progress, analyze trends, and identify areas for improvement
- Propose and implement solutions, tools, and initiatives to streamline processes, enhance service quality, and improve customer satisfaction
- Stay informed about industry trends, market developments, and competitor activities to make recommendations for business growth and differentiation
- Minimum Diploma and above
- Willing to learn and flexibility to adapt to working environment
- Entry level candidates are welcome to apply, training will be provided
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Service Executive
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Service Executive
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Service Executive
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Service Executive
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RAFFLES EMPLOYMENT PTE. LTD. Singapore**Job Duties** · - Delivering excellent customer service · - Ensure smooth operations to achieve good customer satisfaction · - Taking orders, serving of beverages to customers · - Maintain cleanliness and housekeeping of work areas. · **Job Requirement** · - At least 2 years rel ...
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Service Executive
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ORIENTAL EMPLOYMENT PTE. LTD. SingaporeResponsibilities include: · - Assist in daily operations · - Ensure that the restaurant and kitchen is properly maintained and clean · - Oversee food preperations, presentation and storage to ensure food health and safety compliceny. · - Regular checks with customers to gather fe ...
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Customer Service Executive
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Customer Service Executive
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Customer Service Executive
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Customer Service Executive
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Customer Service Executive
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Sales Service Executive - Singapore - EQUE PTE. LTD.
Description
Roles & ResponsibilitiesJOB DESCRIPTION
JOB REQUIREMENTS
EA Reg. Number: R
EA License Number: 22C1278
Tell employers what skills you haveFront Office
Customer Retention
Upselling
Microsoft Office
Microsoft Excel
Advertising
Aftersales
Interpersonal Skills
Financial Markets
Customer Satisfaction
Customer Service
Service Delivery
Customer Service Experience