- Lead a team of Solution Account Managers and Retention Specialists to understand and deliver best in class adoption, use case expansion and meaningful value across the region and to foster a results-driven team culture.
- Collaborate and align with cross-functional ecosystem in Adobe to Develop customer centric regional strategy to ensure scalable impact that increases adoption and expansion of Adobe DX solutions into the customer base.
- Take ownership of the renewals & retention business proactively, to enhance overall customer experience & to limit surprises.
- Achieve ambitious renewals & retention quotas collaboratively with internal teams & external stakeholders, consistently meeting or exceeding targets.
- Develop, plan, and execute on strategies to achieve expansions in customers that deliver incremental value to their organizations.
- Provide subject matter expertise on Digital Experience and become a trusted advisor to Adobe's customers.
- Demonstrable people management experience including building, leading, and managing a team within a technology organization or function.
- Proven experience driving customer retention and growth initiatives, achieving high retention rates and strong upsell results, with customer satisfaction in a post-sale environment.
- Strong interpersonal skills and desire to work in a dynamic and fast-paced environment.
- Ability to work autonomously, be self-motivated, and motivate others with strong team leadership.
- Highly articulate with a consultative approach to business problems.
- Proven effectiveness managing an account portfolio of large, complex, and strategic accounts at a senior level.
- Building and maintaining relationships at most senior levels with assigned accounts and becoming a trusted advisor.
-
Senior Manager, DX Retention and Renewals
11 hours ago
ADOBE SYSTEMS PTE. LTD. SingaporeRoles & Responsibilities · Creativity for All · Adobe is a place where exceptional people work – don't just take our word for it, our employees have recently voted us #2 on the 2023 Singapore Best WorkplacesTM. · We're proud to offer market leading employee benefits designed to s ...
-
Senior Manager, DX Retention and Renewals
5 days ago
Adobe Singapore Full timeJOB LEVEL · M50EMPLOYEE ROLE · People ManagerCreativity for All · Adobe is a place where exceptional people work – don't just take our word for it, our employees have recently voted us #2 on the 2023 Singapore Best WorkplacesTM. · We're proud to offer market leading employee bene ...
-
Assistant Manager, Insurance
2 days ago
SIME DARBY SINGAPORE LIMITED Singapore**Responsibilities**: · - Monitor status & stay abreast of market trends in order to continuously innovate & deliver excellent services & products · - Collaborate with various internal & external stakeholders to leverage & synergise resources to achieve company objectives · - Inc ...
-
Sales Support Executive
1 day ago
RECRUITPEDIA PTE. LTD. SingaporeOur client is an established company specialising in Manufacturing Industry. They are expanding and growing at a fast pace and now looking to hire a Sales Support Executive to support the growth. They are located in the West · - easily accessible. · **Responsibilities**: · - Foll ...
-
Executive (Marketing Underwriter)
14 hours ago
SOMPO INSURANCE SINGAPORE PTE. LTD. Singapore**JOB DESCRIPTION** · - Underwrite new business and Service existing business through various intermediary channels (Brokers, Banca-Commercial) to achieve sustainable and profitable growth · - Review renewals and follow up on all renewal policies to secure profitable renewal busi ...
-
Sales Consultant
14 hours ago
LEARNCOLLAB PTE. LTD. SingaporeAs part of the Workplace Safety & Health Division, **the Enterprise Consultant is responsible for managing, retaining, and growing a portfolio of LEARNCOLLAB top clients **. You will be expected to demonstrate a thorough understanding of LEARNCOLLAB solutions, and are responsible ...
-
Renewal Specialist
1 day ago
Nicoll Curtin Group SingaporeLocation: Singapore · - Salary: NA · - Job Type:Consulting · Posted about 12 hours ago · - **Sector**: Software Development · - **Contact**: Joshua Palsamy · - **Job Ref**: 46339 · **Renewals Specialist**: Nicoll Curtin Singapore, Singapore (Hybrid) · SaveApply · - The hiring com ...
-
Associate Director
1 day ago
UIB ASIA REINSURANCE BROKERS PTE. LTD. Singapore**Overall Role**: · This is a client-facing role in a team environment that involves the placement and servicing of existing accounts and other accounts identified by the line manager, as well as new business production for treaty reinsurance. · The role includes conducting marke ...
-
Sales Account Manager
14 hours ago
Salt Recruitment SingaporeSalt is hiring a '**Sales Account Manager'** to cover both Enterprise & Mid-Market accounts in SEA, predominantly for the Philippines, Malaysia, Indonesia & Vietnam markets. · We are a great partner for both customers and internal peers and serve as the single point of contact fo ...
-
Retention Executive
1 day ago
COMFORT TRANSPORTATION PTE LTD SingaporeLead a team to retain drivers from exiting the company · - Oversee and ensure the contract renewal, retention daily / monthly KPI is met. · - Analyze rental contract or join scheme data, Know your Customers (KYC) trends and recommend proposal to retain drivers. · - Handling incom ...
-
Customer Success Manager
2 days ago
MORNINGSTAR RESEARCH PTE. LIMITED Singapore**Job Overview** · The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete all account-related requests and activities. They will develop a deep knowledge of their clients' industries and sectors, their strate ...
-
Apac Strategic Growth
2 days ago
CBRE SingaporePosted- 17-Jan-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Consulting, Sales/Brokerage, Transaction Management- Location(s)- Hong Kong - Hong Kong, Singapore - Singapore- Job SummaryLeadership of APAC GWS Enterprise cultivation activities to identify ...
-
Sales Officer
1 day ago
UNITED OVERSEAS INSURANCE LIMITED Singapore**United Overseas Insurance (UOI) is a member of the UOB Group **. · Established in 1971, UOI is the only **locally listed General Insurance company **in Singapore. · The Company's principal activities are the **underwriting of general insurance business and reinsurance **. Gener ...
-
Customer Relationship Manager
2 days ago
SYNOPSYS (SINGAPORE) PRIVATE LIMITED SingaporeThe Manager of Customer Relationship Management leads a team of trusted advisors and customer advocates, helping our customers achieve success and maximize their return on investment with Synopsys solutions. · You will leverage your strong customer management, business and sales ...
-
Manager - General Admin Department
1 day ago
HABIB BANK LIMITED SingaporeThis is a 4 days/week part-time contract (12months, renewable) position. · **Policies & Procedures** · - Establish and ensure effective implementation & adherence of Branch's Policies & Procedures related to Procurement, Record retention, premises security, Vendor Management, Out ...
-
Human Resource Executive/ Senior Human Resource
14 hours ago
Young Men's Christian Association of Singapore Singapore**Responsibilities**: · **Recruitment** · - Support the recruitment process which includes posting Job Advertisement, CVs screening, Interviews, Selection, Contract Administration and Offer. · - Manage all Work Pass Applications, Renewals, and related matters. · - Provide support ...
-
HR Generalist
14 hours ago
MEDIATEK SINGAPORE PTE. LTD. SingaporeDispatched worker and outsourcing's Contract Administration New & Renewal. · - Time off & Overtime Management for Dispatched worker. · - Intern interview arrangement + offering, · - Support on scholarship matters for scholarship agreement / interview arrangement + offering. · - A ...
-
Technical Sales Manager: Gas
14 hours ago
Wood Mackenzie SingaporeCompany Description · Wood Mackenzie are the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision making. · Our ...
-
Customer Consultant
14 hours ago
Elsevier SingaporeAs a global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society._ · - We do this by facilitating insights and critical decision-making for customers across the global r ...
-
Account Manager, Middle Market
1 day ago
PitchBook Data SingaporeAt PitchBook, we are always looking forward. We continue to innovate, evolve and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy and fun that reverberates throughout the company. · Our extensive mentorship, ed ...
Senior Manager, DX Retention and Renewals - Singapur, Singapore - Adobe
Description
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours
Creativity for All
Adobe is a place where exceptional people work – don't just take our word for it, our employees have recently voted us #2 on the 2023 Singapore Best WorkplacesTM.
We're proud to offer market leading employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career.
We know that people are the differentiator in our business, and that's why we want to meet you.
A bit more about you
The role is for an experienced leader that can develop a scalable strategy and coaching model to ensure the growth and retention of the Solution Led business in Adobe. This role is critical to the retention, growth and value acceleration for customers that are existing Adobe partners. In this role, you will be a critical part of our organization with a mission to retain, grow and accelerate value for Adobe Digital Experience customers.
You will build and lead a team focused on ensuring our solutions are delivering value to our customers, including leading to retention of their business and opportunities to expand our relationship further as well as make them referenceable.
You are also someone who is eager to learn, but also contribute to and help drive projects that benefit the larger Digital Experience community here at Adobe.
What you'll do:
What you'll have
Adobe for All
Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.
Take the plunge and jump in
Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
