Jobs

    Admin & Fee Waiver Officer (Bank Operations) - Singapore - D L RESOURCES PTE LTD

    D L RESOURCES PTE LTD
    D L RESOURCES PTE LTD Singapore

    Found in: Talent SG 2A C2 - 6 days ago

    Default job background
    Description
    Roles & Responsibilities

    Job Responsibilities

    • Manages and handle incoming & outgoing emails
    • Ensures cases are sent or attended within the standard turnaround or within the agreed turnaround time to customers.
    • Working with team members to ensure the Service Level for Emails, Letters, Faxes Payment Advice and Social Media management are met daily.
    • Render support to submit waiver requests for those waiver cases submitted via IVR
    • Adherence to the rules and guidelines as per the Bank's Code of Conduct and Group Banking Operations Policy when handling emails, faxes, letters, processing requests and Social media management.
    • Working Hours: Mon - Fri, 9AM - 6:30PM
    Tell employers what skills you have

    Loans
    Invoicing
    Social Media Management
    Banking Operations
    Service Level
    Business Strategy
    Trade Finance
    SAP
    Deposits
    Accountability
    Commercial Banking
    Cash Management
    Banking

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