- Provide technical support to customers regarding various technical issues.
- Serve as the first point of contact for customer inquiries and troubleshoot technical issues or product questions via phone, email, or chat
- Work closely with the sales and marketing teams to identify customer needs and provide suggestions for product improvements.
- Conduct product trainings for customers and internal teams to promote understanding and usage of the products.
- Ensure quality assurance standards are met by testing new software releases and updates.
- Track and manage inventory levels of digital products, ensuring adequate stock levels and timely deliveries to customers.
- Handle equipment checkout and return processes, including scheduling and coordinating repairs and maintenance as needed.
- Perform other ad hoc tasks
- Diploma in Audio Engineeering or related discipline.
- 4 years+ experience in Loudspeaker System & Digital Mixing Console.
- Ability to provide technical support and excellent customer service skills.
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Support Engineer - Singapur, Singapore - Talent Trader Group
Description
Responsibilities:
Requirements
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to
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Reg. No.: R1981808
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