- Lead a team of Technical Account Managers (TAMs) to solve business problems
- Influence the strategic direction of your team and delivery to improve the customer experience
- Drive internal strategic communications
- Advocate for your customers and own their transformation journey.
- Manage customer sentiment and recovery during service events, including executive engagement
- Assist with problem escalation and support your team in resolving critical customer issues
- Understand operational excellence in the cloud and help your TAMs make recommendations to customers
- Mitigate risks and remove blockers for your team and customers
- Grow the team's capability through people development and recruitment
- Track record of leading high performing teams
- Track record of building up a business
- Previous customer facing experience with strong executive presence
- Strong customer focus and bias for action; and ability to work with remote teams
- Experience building a business with P&L responsibility
- Experience working for an IT Vendor or service provider
- Experience influencing large enterprises or government organisations
- Experience managing/leading teams and customers in the Singapore
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Business Management Support
Found in: Talent SG 2A C2 - 4 days ago
ADECCO PERSONNEL PTE LTD SingaporeRoles & Responsibilities · The Opportunity · This is an exciting opportunity to work for one of the leading banks. · It is an opportunity for an experienced Business Management Support Analyst to join their team · This will start off as a 12-month contract role · The Job · Coordi ...
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Administrative Support Manager
Found in: Talent SG 2A C2 - 3 days ago
CENTRAL PLACEMENTS SingaporeRoles & Responsibilities · Roles & Responsibilities · Job Responsibilities: · Most of the operations in our company is digitalized, so the candidate should should maintain backend of our website & Mobile Application & give 27/7 support · Incase of website malfunction the candidat ...
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Business Management Support
Found in: Talent SG 2A C2 - 4 days ago
ADECCO PERSONNEL PTE LTD SingaporeRoles & Responsibilities · The Opportunity · Adecco is partnering with a leading bank to look for a Business Management Support executive. · Office Location: MBFC · Starts off as a 12 months contract · The Job · 1) CWF to develop and implement marketing strategies for Remittance, ...
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Technical Support Manager
Found in: Talent SG 2A C2 - 4 days ago
W.H. BRENNAN & COMPANY (PRIVATE) LIMITED SingaporeRoles & Responsibilities · Technical Support Manager (Fire Safety/Marine) · Job Responsibilities: · Provides specialist product knowledge that informs commercial, sales and product strategy. · Utilises deep understanding of Survitec customer markets and deep technical and commerc ...
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Technical Support Manager
Found in: Talent SG 2A C2 - 6 days ago
DIRECT SEARCH ASIA PTE. LTD. SingaporeRoles & ResponsibilitiesUse in-depth market understanding and technical knowledge to develop and suggest appropriate customer solutions. · Cultivate and sustain strong customer relationships, effectively representing them in product development to ensure planned innovations meet ...
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Business Management Support
Found in: Talent SG 2A C2 - 5 days ago
PERSOLKELLY SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Job Summary: · Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance ...
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Management Support Officer
Found in: Talent US 2 C2 - 2 days ago
GovTech Singapore Singapur, Singapore Full time[What the role is] · As a Management Support staff to the School of Design & Media, your role is to support policies and schemes in specific functional areas. [What you will be working on] · Support the daily operation of services · Manage enquiries from various stakeholders i.e. ...
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Management Support Officer
Found in: Talent SG 2A C2 - 2 days ago
PERSOLKELLY SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Working Hours: Mon-Thurs: 8:30am-6pm, Fri: 8:30am-5:30pm · Working Days: Monday-Friday · Salary: $2200 · Location: Thomson Caldecott · Contract Period: 1 year · Responsibilities: · Retrieve and update new transport requests in the database · Create Wha ...
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Technical Support Manager
Found in: Talent SG C2 - 5 days ago
Loftware Singapur, Singapore Full timeRole Description: · Qualified candidates are experts in technical support with a demonstrated knack for building rapport with our customers, managing a high performing team, and ensuring direct reports provide highest levels of customer satisfaction. You develop and maintain lea ...
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Field Support Manager
Found in: Talent SG C2 - 4 days ago
Cook Medical Singapur, Singapore Full timeOverview · The Field Support Manager is responsible for leading SBU product launches, training (internal and external), product questions, and case support for assigned area. This position provides leadership within the assigned area for product launches, in collaboration with P ...
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Technical Support Manager
Found in: Talent SG C2 - 4 days ago
Survitec Singapur, Singapore PermanentVacancy Title : Technical Support Manager · Vacancy Location: Senoko, Singapore · Engagement Type: Permanent, Full Time · Your Company · Survitec are the world's largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and a ...
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Manager, Application Support
Found in: Talent SG C2 - 3 days ago
IHiS Singapur, SingaporeResponsibilities: · Provide level 2 application support, liaise with level 1 and level 3 support teams within IHIS and other organizations to resolve reported issues and incidents. · Work with level 3 support teams to fulfill service requests and change requests. · Document and t ...
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Management Support Officer
Found in: Talent SG 2 C2 - 2 days ago
Careers@Gov Singapur, Singapore[What the role is] · As an MSO in the Student Services department, you will be part of a dynamic team responsible to provide student support services in a variety of functional areas at ITE College West.[What you will be working on] · Your key responsibilities include: · Support ...
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Production Support Manager
Found in: Talent SG C2 - 5 days ago
Lidl in Deutschland Singapur, Singapore Full timeSummary · We value diversity at Lidl and this includes creating collaborative teams with colleagues with diverse experiences and backgrounds. Continue your career journey and make a difference with us here at Lidl · What you'll do · Ensures all production occurs in line with Li ...
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Cybersecurity Support Services Manager
Found in: Talent SG 2A C2 - 2 days ago
NEW TONE CONSULTING PTE. LTD. SingaporeRoles & Responsibilities · The Cybersecurity Support Services Specialist will be responsible for coordinating all the cybersecurity, governance, solution, operations and technical support management and various related administrative tasks to ensure the security, efficiency, and ...
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Commercial Sales Support Manager
Found in: Talent SG 2A C2 - 13 hours ago
SATAIR PTE. LTD. SingaporeRoles & Responsibilities · Job Objectives · Manage and drive analytical support to the Sales & Support team by pro-actively researching and analyzing commercial/market/competition data as well as presenting results and recommendations in an effective manner · Manage and drive var ...
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Access Management – IT Support Analyst
Found in: Talent SG 2A C2 - 1 day ago
UBS AG SingaporeRoles & Responsibilities · Your role · Do you have a knack for technology, always interested in improving existing processes? Are you at your best when supporting others? Are you passionate about IT process automation using the cutting edge tooling platforms through machine learn ...
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Manager, Customer Support Services
Found in: Talent SG 2A C2 - 3 days ago
HYPERSCAL SOLUTIONS PTE. LTD. SingaporeRoles & Responsibilities · COMPANY DESCRIPTION · 1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1 ...
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Project Manager – Support Systems
Found in: Talent SG 2A C2 - 6 days ago
RGF TALENT SOLUTIONS SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Our Client: · Our client is a prestigious Telecommunications organization supporting Infrastructure Networks. The Project Manager will be responsible for certain functional / non-functional area(s) or project streams of the project to deliver the desire ...
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PMO Business Management Support
Found in: Talent SG 2A C2 - 4 days ago
MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD SingaporeRoles & Responsibilities · Key Responsibilities: · Coordinate monthly meetings for the consumer banking team, ensuring the agenda is prepared and distributed in advance. Facilitate these meetings effectively and ensure that action items are documented, tracked, and followed up on ...
Enterprise Support Manager, ES - Singapur, Singapore - Amazon Web Services Singapore Private Limited
Found in: Talent SG C2 - 12 hours ago
Description
Are you a Customer Obsessed Technology Leader looking to manage a successful, growing team of cloud technologists?At Amazon, our vision is to be earth's most customer-centric company.
In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow.
Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability.Key job responsibilities
We're seeking a Enterprise Support Manager to lead a team of Technical Account Managers (TAM) based in Singapore.
Our TAM's are trusted advisors who help some of the most iconic businesses in the world, ensuring their long term success with our services.
As a leader you will:
You'll have a direct impact in enabling businesses across the region gain the most value from cloud. There are plenty of opportunities to develop your management / leadership skills as we continue to rapidly expand. You'll also have the chance to receive mentorship and gain AWS certifications.
A day in the life
At Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood.
That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.
We're passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.We are open to hiring candidates to work out of one of the following locations:
Singapore, SGP
BASIC QUALIFICATIONS
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