Market Data Technical Support Engineer - Singapur, Singapore - TP ICAP

TP ICAP Singapur, Singapore

13 hours ago

Full time

Description

Role Overview

An exciting hybrid opportunity for a motivated and experienced individual to be part of a team charged with the implementation and support of Global Trading Systems. This is a high profile business & external client facing role that works with the core technologies that make TPICAP the leader in the electronic trading business. The team manages and delivers large real-time data sets used by global financial institutions. You will be joining a highly adaptable and self-motivated team of employees, implementing and supporting our Trading infrastructure platforms and applications. The rewards of your hard work, initiative and innovation will be internal and interdepartmental growth opportunities.

Critical to the role is focus on day-to-day support and implementation of TP ICAP trading systems, documentation, and automation of existing procedures. The candidate will need to maintain and develop internal customer relationships and participate in team building exercises.

Role Responsibilities:

Support real-time Data/Data flow on a minute by minute basis

Support applications running on Linux and Windows Operating Systems

Familiarity with the Linux OS environment will be preferred.

Diagnose/Fault find Data/Systems problems

Configure/Format data for external clients

Liaise with other support team members globally (London, Americas, Tokyo, Sydney, Manila) to resolve customer/system/installation/production issues

The role includes some weekend work

The role will typically involve shift work and coverage during public holidays

Responsibility for ensuring that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. It is your responsibility to ensure compliance with operational risk requirements (e.g. cultural behaviors, security policies and regulatory requirements)

Complete any and all mandatory trainings by the required deadlines

Act with integrity and due skill, care and diligence in carrying out your duties and

Any other duties requested by Data and Analytics Management

Experience / Competencies:

Essential

Minimum of 4 years IT experience in the financial markets

Understanding of Linux/Unix Operating System and commands & shell-scripting

General understanding of basic networking concepts (e.g. routers, firewalls, VLAN switches)

Familiarity with Windows Operating Systems

Basic knowledge of Microsoft Excel using Real-Time data

Competency Focus:

The candidate must be able to demonstrate knowledge of at least 2 of the

following :

RMDS/TREP backbone

Strong understanding of Linux operating systems

Scripting Python or Linux-Shell scripting

Configuration of Geneos ITRS monitoring software

The following knowledge will be a distinct advantage:

Refinitiv Contributions Channel

FIX protocol as used for Market data

Microsoft SQL Server

Strong Microsoft Server OS level troubleshooting

Market Data Terminals (Eg: Refinitiv workspace "also known as Thomson Reuters Eikon", Bloomberg)

Understanding network topologies e.g multicast, troubleshooting, and packet capturing and analysis

Knowledge of financial industry terms & verbiage, and real time data

Desired

Communicates effectively and efficiently to internal and external stakeholders

Demonstrates strong customer focus

Constructively handles disagreements to reach a resolution

Handles situations and problems with innovation and creativity – ability to "think-out-of-the-box"

Shows evidence of being comfortable working in fast paced or pressured environments

Works ethically and shows respect for both professional and company values

Excellent attention to detail, highly organized with a proactive approach

#LI-Hybrid

IT Support Support Engineer

1 day ago

HRLINKED ASIA SEARCH & CONSULTANCY PTE. LTD. Singapore

IT Support Engineer · Role · - Provide all levels of End User support · - Effectively interfaces with executive-level staff and\or their administrative teams to understand the issues they are experiencing, and perform diagnostic procedures to isolate and resolve the issues. · - M ...
IT Support Engineer

1 day ago

HEMMERSBACH SINGAPORE PTE. LTD. Singapore

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects. · As IT Support Engineer, you will be providing 2nd line onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with buil ...
IT Support Engineer

1 day ago

ST Engineering Group Singapore

**IT Support Engineer**: · **Date**:17 Aug 2021 · **Location**: Singapore, SG · **Company**:ST Engineering Group · Job Req ID: 1117 · - Manage Data Centre computer systems, including software, hardware and networks. · - Responsible for installing, and supporting the entire system ...
IT Support Engineer

1 day ago

TRINITY CONSULTING SERVICES PTE. LTD. Singapore

**Job Scope** · - To provide Application and hardware support for systems installed and run at the customer site. · - To provide support to partners/vendors in system maintenance and troubleshooting of production issues. · - To perform Preventive maintenance every 4 months, work ...
IT Support Engineer

16 hours ago

Volt Singapore

Location: · - Singapore- Job Type: · - Permanent- Salary: · - S$3000 - S$4000 per month- Reference: · - BBBH10567_ Contact: · - Jeanette Yeo- IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| · **IT Support Engineer - 2 years Contract ...
IT Support Engineer

16 hours ago

systemsGo Singapore

systemsGo is seeking an IT Support Engineer to support a luxury brand · **Location**: · Ngee Ann City, Singapore · **Scope**: · - IT Support for SG office( 3 office users) & Boutique (3 boutiques) · - Remote support for MY & TH boutiques (2 boutiques for each market) · - IT coord ...
IT Support Engineer

2 days ago

Wits Info Pte Ltd Singapore

Wits Info is looking for IT support Engineer to join our ever growing family Attending to our clients on site around Singapore and also enjoy the comfort of your home work by supporting remote users. Windows 10 / 11 familiarity is a must and ensuring a good general knowledge on l ...
Support Engineer

2 days ago

MARKETING M&E 2000 PTE. LTD. Singapore

**Responsibilities**: · - Engaged in sizing, calculation, design layout, quantities and estimation based on drawings. · - Provide technical support to Sales team. · - Preparation of quotation and technical proposal. · - Prepare drawings and other technical submittals. · - Attend ...
IT Support Engineer

1 day ago

Singapore Technologies Engineering Ltd Singapore

**Date**:17 Aug 2021 · **Location**: Singapore, SG · **Company**:ST Engineering Group · Job Req ID: 1117 · - Manage Data Centre computer systems, including software, hardware and networks. · - Responsible for installing, and supporting the entire system or specialize in one area ...
IT Support Engineer

1 day ago

Singapore Technologies Engineering Ltd Singapore

Job ID: Location: Land - 302 Sin Ming Road, SG- Description: · - **Responsibilities** · - Support implementation of new systems and system changes. · - Manage IT assets and IT systems in terms of supporting, troubleshooting and administration. · - Ensure new PCs are set up in acc ...
IT Support Engineer

2 days ago

SYSNET SYSTEM AND SOLUTIONS PTE. LTD. Singapore

**Responsibilities and Duties**: · - Attend to user to solve reported IT issues. · - Basic wire/wireless Networking, NetworkPrinter installation/ File Server. · - Network Mapping & Basic knowledge on Cloud · - Windows Server AD implementation, Configuration and Support. · - Setti ...
Support Engineer

16 hours ago

UBS Singapore

Singapore · - Information Technology (IT) · - Group Functions · **Job Reference #** · BR · **City** · - Singapore · **Job Type** · - Full Time · **Your role** · - SRE is not a foreign word to you? Eliminating toil is your passion? You have a proven ability to solve complex issues ...
Support Engineer

16 hours ago

Gemango Software Services Inc. Singapore

**Support Engineer****: · - June 7, 2023June 7, 2023 · **Requirements**: · - Bachelor's degree in Informatics, Computer Science, or any similar fields · - 3-5 Years Experience in a similar role · - Experience with the Jira/Confluence/Bitbucket suite · - ITIL knowledge · - Underst ...
IT Support Engineer

16 hours ago

CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Singapore

Our Client, in the **IT Industry **located in the **Central **has opening for **IT Support Engineer · **Responsibilities**: · - Responsible for break-fix support for IT related equipment · - Support the project manager(s) and sales team in various activities to ensure timely deli ...
IT Support Engineer

16 hours ago

Volt Singapore Singapore

IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| · **IT Support Engineer - 2 years Contract - Singapore** · Currently looking for a IT Support Engineer to provide End User Support / Desktop Management / User Account and License Manag ...
IT Support Engineer

16 hours ago

Halcyon Knights Singapore

IT Support Engineer · - Permanent role · - This role is in Alexandria · Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or a similar role: · **Outline of this role includes**: · - Installing and configuring computer hardw ...
IT Support Engineer

1 day ago

Experis Singapore

**IT Support Engineer**: · - Location- Singapore- Job reference- BBBH133833_ Salary- S$4000 - S$4500 per month- Consultant name · - Rajasekar Shirley Monisha · Consultant contact no. · - EA License No. · - 02C3423 · - Consultant Registration No. · - R · - Provide build, setup, m ...
IT Support Engineer

16 hours ago

STA INSPECTION PTE LTD Singapore

**Responsibilities** · - Support implementation of new systems and system changes. · - Manage IT assets and IT systems in terms of supporting, troubleshooting and administration. · - Ensure new PCs are set up in accordance with Company's policies. · - Support in Cybersecurity mat ...
IT Support Engineer

1 day ago

EA RECRUITMENT PTE. LTD. Singapore

**- Well Established Information Technology (IT) Company** · **- Company located at Redhill** · **- Working hours: Monday - Friday (8:30am - 6pm)** · **- Variable Bonus + Excellent Welfare & Benefits** · **Job Scope** · - Desktop support · - Provide basic support and troubleshoot ...
IT Support Engineer

2 days ago

ITCAN Pte Ltd Singapore

Responsible for 1st & 2nd level troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops. · - Desktop Support through remote access Coordination with clients and customer regarding their problems · - Installation, support and troubleshoot ...