- Oversee the day-to-day operations of the IT systems, ensuring high availability, performance, and security.
- Implement and maintain ITIL best practices, including incident management, problem management, change management, and service level management.
- Provide technical support and guidance to the development team, ensuring adherence to best practices, regulatory guidelines and security protocols.
- Lead the resolution of IT incidents and problems, coordinating with internal teams and external vendors to minimize downtime and impact on business operations.
- Monitor and report on IT service performance, identifying areas for improvement and implementing corrective actions.
- Bachelor's in IT-related discipline
- At least 8 years of IT experience
- MUST HAVE:
- Experienced in IT Operations Management
- Experience in IT systems in the bank
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IT Operation Manager - Singapore - CHARTERHOUSE PTE. LTD.
Description
Roles & ResponsibilitiesWe are working with a Fintech to search for an IT Operation Manager to join their team.
Responsibilities:
Requirements:
To qualify, individuals must possess:
Interested applicants, please contact Shan at or for a confidential discussion.
EA License No: 16S8066
Registration No: R1980894
Only successful candidates will be notified.
Tell employers what skills you haveLeadership
Microsoft Office
Microsoft Excel
Change Management
Interpersonal Skills
High Availability
Succession Planning
Operations Management
IT Operations
Project Management
Call Centre Management
Problem Management
Service Level Management
ITIL
Incident Management
Technical Support